IT Help Desk Intern - Canton, United States - Universal Alloy Corporation

Description

Job Description

Company Overview

Universal Alloy Corporation (UAC) is a global leader in the manufacture of aerospace products. UAC supplies aircraft manufacturers and their subcontractors worldwide and has served the aircraft industry for over four decades. UAC specializes in 2000- and 7000-series alloys and offers a full range of alloys and tempers that can be tailored to a customer's particular application.

Essential Duties and Responsibilities

• Exercise and promote safety
• Provide support to end users on a variety of issues
• Identify, research and resolve technical problems
• Document, track and monitor problems to ensure timely resolution
• Complete daily maintenance of Backup Tape systems and Servers
• Other duties as assigned

Qualifications

• Minimum Education: 2 years of college in appropriate field of study
• Certifications Required: Lock-out/Tag-out certification (provided by UAC)

Knowledge, Skills, and Abilities

• Communication Skills: Excellent written and verbal skills required; must have the ability to write reports, business correspondence and procedural manuals; ability to effectively present information and respond to questions from groups of managers, customers and departmental personnel
• Computer Skills: Possess knowledge of commonly used concepts, practices and procedures relating to IT function; ability to use Microsoft Office Suite; computer troubleshooting skills are essential.
• Mathematical Skills: Proficiency in basic skills of addition, subtraction, multiplication, division and can calculate fractions, percentages, ratios and proportions to practical solutions
• Reasoning Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Physical Abilities: Regularly required to stand, walk and use hands; must be able to lift 50 pounds at any time during his/her shift; the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Working Conditions

• Schedule: 1st shift (some flexibility required for occasional nights and/or weekends)

Safety

All UAC employees must know and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries. Employee must understand the PPE and wear it properly.

Equal Opportunity and Reasonable Accommodation

UAC is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. UAC is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Human Resources department at