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Field Service Engineer- CNC Machine Tools - Irving, United States - Swift Placement & Consulting
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job DescriptionJob DescriptionLooking for FSE's in NC, SC, TN,GA, and AL- several positions available
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Responsibilities include up to and not limited to:
Provide customers with maintenance, repair, and installation assistance of DMG MORI CNC machine tools on location or by telephone.
Creating and updating documentation of technical information.
Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service
Establish and build exemplary communication and customer service relationships with customers.
Manage difficult customer situations in a positive manner, respond promptly to customer needs and solicit customer feedback to improve service.
Minimum Requirements:
Bachelors or Associates Degree in technical related field of study preferred.
3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
Good verbal and written communication skills with exceptional customer service orientation.
Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization.
Basic computer literacy and working knowledge of MS Word, Excel, and Outlook.
Must be adaptable to changes in the work environment; manage competing demands and able to deal with frequent change, delays or unexpected events.
Work Environment:
Exposure to
manufacturing/machining
environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. General office environment experienced at DMG MORI office.
Physical Demands:
Frequent:
Travel, operating a vehicle, sitting, standing, walking, bending, squatting, stooping, and reaching. Pushing, pulling, and lifting objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements.
Periodic:
Operating power equipment, sitting at desk, utilizing computers and phones
Occasional:
Lifting or moving up to 50lbs.
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