Service Writer - Sacramento, CA
3 weeks ago

Job summary
Verify warranty and service contract coverage explaining provisions and exclusions to customers prepare detailed service estimates including material supply and labor costs calculate customer deductibles create work orders by documenting issues outlining repairs securing approvals and entering into the service database clearly explain estimates expected vehicle return times to customers addressing questions obtaining necessary contact information approvals maintain comprehensive unit records of identified problems planned corrective actions proactively accept new requests identify opportunities enhance job outcomes contribute organization's positive reputation perform additional duties assigned management align dealership objectives.
Job description
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