Application System Analyst II - Tyler, TX
1 day ago
Job description
- Role :
Application System Analyst II - Converge Information Services - Employment Type:
Full-time - Location:
Tyler, Texas, United States - Compensation:
Competitive; based on experience and credentials
About the Role
One of our clients is seeking an
Application System Analyst II
who will serve as a key liaison among system end‑users, operational leaders, support teams, and vendors to design, build, optimize, and support assigned applications. This role contributes to medium‑ to high‑complexity application initiatives, provides technical support, and helps drive improvements aligned with organizational needs. The ideal candidate combines strong analytical skills, application expertise, and effective communication to meet business goals and operational requirements.
Key Responsibilities
- Analyze, develop, test, document, implement, support, and optimize assigned applications and related business processes
- Collaborate with cross‑functional teams to propose practical solutions and provide oversight on assigned tasks
- Provide application support and expertise to projects, customers, and other teams while continuously expanding subject matter knowledge
- Identify opportunities to enhance usability, efficiency, and the user experience
- Perform process and requirements analysis, including workflow mapping, gap analysis, and stakeholder engagement
- Communicate complex design and configuration issues to end users and stakeholders
- Contribute to strategy discussions by identifying potential options and solutions
- Adhere to change management processes for configuration, testing, and implementation
- Collaborate with operational leaders to standardize best practice workflows and ensure process alignment
- Coordinate vendor‑related code changes and partner with technical teams to resolve system or infrastructure issues
- Serve as a liaison between business operations, IT, system users, and vendors for issue resolution
- Troubleshoot and resolve moderate incidents and service requests independently
- Provide documentation and feedback in a clear and professional manner
- Manage medium‑complexity projects and evaluate new system releases and functionality
Ideal Qualifications
Education / Skills
- Associate's or Bachelor's degree preferred, with a focus in healthcare, business, or information systems; equivalent experience may be considered
- Ability to present complex data clearly and effectively (e.g., charts, graphs)
- Strong problem‑solving and multitasking capabilities
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
- Excellent customer service, written, and verbal communication skills
- Strong organizational skills and ability to manage multiple priorities
Experience
- Minimum of
3+ years of professional experience
, including
2+ years in healthcare, business, or information systems - Experience troubleshooting moderate incidents and developing system functionality with minimal guidance
- Demonstrated ability to work collaboratively, share knowledge, and assist team members
- Familiarity with applying independent judgment and analytical skills in a dynamic environment
Licenses / Certifications
- Relevant technology or application certifications preferred
- For Epic analysts: certified or proficient in the assigned Epic module (must be obtained within 6 months of hire) and maintained through version‑appropriate training
Work Schedule
- Full‑time, 5 days per week, 8 hours per day
Work Type
- Full Time
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