Front Desk Night Audit - Bremerton
2 days ago
Job description
Join Our Team as a Guest Service RepresentativeLocation:
Navy Inn– Bremerton, WA
ELIGIBLE FOR A $600 HIRING INCENTIVE (must meet eligibility req't)
Are you ready to be part of something meaningful? At Navy Inn Bremerton—part of the Navy Exchange Service Command (NEXCOM)—we do more than provide lodging.
To achieve that mission, we're building a dependable, service-driven front desk team that works together to deliver outstanding hospitality—around the clock.
days, swings, and night audit. This position will primarily be swing shift and overnights.
This structure ensures that every team member gets to connect with guests during all parts of their stay—and helps keep things fresh and balanced.
What You'll Do
As a Guest Service Representative, you'll be the face of NEXCOM Hospitality Group—greeting guests, supporting their needs, and ensuring they have a comfortable, worry-free stay.
Your Role Will Include:
Welcoming guests, checking them in and out, and assigning rooms
Answering phones, responding to questions, and assisting with reservations or cancellations
Using our property management system (PMS) to update guest information and process transactions
Handling guest requests, resolving issues, and escalating concerns when needed
Managing lost and found inquiries and logging maintenance requests
Keeping the front desk and lobby area clean, organized, and secure
Providing information about on-base amenities, hotel services, and local attractions
Supporting shift coverage on weekends, holidays, and during inclement weather
This position requires flexibility, reliability, and a strong team mindset.
You'll be part of a rotating schedule to help ensure all shifts are covered fairly—and that our guests always receive consistent, high-quality service.
What It Takes To SucceedCustomer service or office/clerical experience
Strong communication and multitasking skills
Flexibility to work a rotating schedule, including overnights, weekends, and holidays
Team-oriented with a professional, positive attitude
Ability to pass a background check
Valid driver's license may be required
Required Experience
1 year of experience in progressively responsible work related to position to be filled.
1 year general office clerical experience
Preferred Experience
Hospitality or hotel front desk experience
Familiarity with PMS systems like Epitome
Cash handling or night audit reconciliation
Experience with military lodging operations is a plus
The Benefits Begin
DAY ONE:
We know you work hard, and cultivate the very best
The Benefits Begin
DAY ONE:
We know you work hard, and cultivate the very best solutions for your family – and that's why we offer a competitive federal salary & comprehensive benefit plan.
ü Medical/Vision & Dental
ü 401(k) & Pension Plan
ü Life and Disability Insurance
ü Disabled Veteran Leave
ü Sick and annual leave accruals
ü Continuity of Employment Programs for Military Spouses
ü Tax Free shopping, worldwide, at any Navy Exchange location
ü Access to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)
ü Employee Assistance Plan (EAP)
Includes LifeMart Discount Savings Program
If you are ready to grow, serve a meaningful mission, and join a team that values balance and teamwork—apply today.
General Experience
One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily.
And Specialized Experience
One 1 year progressively responsible experience related to the position to be filled.
Or Substitution Of Education For Experience
Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.
United States-Washington-Bremerton
Organization
NGIS BREMERTON
Schedule
Part-time hours)
Unposting Date
Mar 1, 2026, 11:59:00 PM
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