- Performs Outreach Activities for the purpose of enrollment for clients in the health home
- Assisting with Health Home client queries and admissions procedures
- Managing the admissions and coordination for the health home population
- Maintaining relevant records and documentation as required.
- Demonstrates an ability to communicate effectively and express ideas clearly and actively listens.
- Maintains an excellent rapport with clients and clinicians and effectively promotes harmonious interpersonal relationships.
- Works the after-hours on call phone on some days after normal 9a-5p office hours including weekend and holidays per business need.
- Performs other duties as assigned
- Exercise necessary cost control measures.
- Strive to maintain positive internal and external customer service relationships.
- Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
- Must be able to be depended upon to plan and organize work effectively and ensure its completion.
- Must be able to demonstrate reliability by arriving to work on time and taking breaks in expected time frames.
- Expected to meet all productivity requirements.
- Must be able to demonstrate team behavior and must be willing to promote a team-oriented environment.
- Must always represent the organization professionally.
- Must be able to demonstrate initiative, strive to continually improve processes and relationships.
- Knowledge of organization policies, procedures, systems.
- Superior interpersonal skills.
- Skill in written and verbal communication.
- Ability to handle confidential information with discretion and adapt to competing demands.
- Ability to think strategically, solve problems and propose solutions.
- Ability to competently use Microsoft Office, including Word and Excel,
- Organized and detail-oriented self-starter.
- Strong sense of personal integrity.
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Baylor Scott & White Healthcare Dallas, United StatesJOB SUMMARYThe Community Outreach Coordinator is accountable for coordinating and managing the community outreach efforts of the organization. This position partners and coordinates with various members and entities of the community such as the school district, the city and local ...
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Remote Health Home Outreach Coordinator - Dallas, United States - Nursing Solutions
Description
Position is remote - must reside in TexasPay Range:
$20- $23 per hour
Essential Duties and Responsibilities
These include the following:
(Other duties may be assigned)
Performance Responsibilities:
Although each position has its own unique duties and responsibilities, the following listing applies to every employee.
Education:
High School Diploma
Experience: 3+ years of Customer Service experience
Other Requirements:
Positive communication skills and ability to interact with people.
Performance Requirements:
Equipment Operated:
Standard office equipment including computers, fax machines, copiers, printers, telephones, postal machines, etc.
Work Environment:
Remote/Work From Home. Frequent online/video meetings with team.
Physical Requirements:
Must possess the physical and mental abilities to perform the tasks normally associated with an Executive Assistants such as sitting for 80 percent of the day; manual dexterity to operate office machines including computer and calculator; stooping, bending to handle files and supplies; and mobility to complete errands or deliveries, lifting up to 20 lbs.
Stress can be triggered by multiple staff demands and deadlines.
