Customer Support Specialist - Olathe, United States - Reconstruct

Description

Position:
FT Customer Support Specialist - Work From Home

[Customer Service / Remote] - Anywhere in U.S. /
Competitive pay

• As a Customer Support Specialist you'll:

Own all emails, requests and questions that come through the support channel;

Assess each issue and understand where it should be escalated;

Perform minor maintenance and correction tasks within the Reconstruct platform;

Maintaining a fair understanding of Reconstruct to effectively troubleshoot support issues;

Update technical documentation as appropriate.