- Partner with departmental partners to answer complex inquiries and improve
- Oversee operational processes across the retail division to ensure overall
- Drive operational excellence in support for topics including, but not limited to:
- Deal workflows and booking practices
- Financing options and documentation requirements
- Billing, bill backs, and invoicing questions
- Inventory tracking and reporting
- Titling processes and documentation
- Ensure escalation paths are in place and effective for issues requiring crossfunctional
- Bachelor's degree in Business Administration, Operations Management, or related
- 7+ years of operational leadership experience, preferably in multi-location retail,
- Demonstrated success in leading teams and improving support processes.
- Strong analytical, communication, and project management skills.
- Ability to build strong cross-functional relationships and influence without direct
- Experience in manufactured housing, automotive, RV, or other complex retail
- Experience with CRM systems, service ticketing systems, and process
- Exposure to centralized operations support or shared services leadership.
- Operational excellence and process orientation
- Leadership and team development
- Cross-functional collaboration
- Customer-centric mindset
- Problem solving and decision making
- Communication and influence across organizational levels
-
Thank you for your interest in our company To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your accou ...
Gulfport Full time1 week ago
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Thank you for your interest in our company To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your accou ...
Gulfport, MS1 week ago
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Director of Retail Operations Support - Gulfport - Staffers Inc.
Description
The Director of Retail Operations Support provides strategic leadership and operational
oversight for the Retail Division's centralized support functions. This role is responsible for
ensuring consistent, high-quality operational support across all retail locations and for
empowering retail teams with the tools, systems, and processes needed to serve
customers effectively and compliantly.
This leader oversees the Retail Operations Support Team. Each direct report supports 12+
retail locations, ensuring inquiries related to retail operations are answered promptly,
correctly, and consistently. Responsibilities include governance of administrative
processes, routing issues to appropriate functional areas (Accounting, HR, Marketing, IT,
etc.), and enhancing operational efficiency and compliance across the division.
Essential Duties & Responsibilities:
cross-departmental service level agreements.
efficiency and maximize productivity.
resolution (e.g., accounting, HR, IT, marketing).
Qualifications:
Required:
field (or equivalent experience).
dealership, or field operations environment.
authority.
Preferred:
operations.
documentation tools.
Key Competencies:
-
Deposit Operations Support Associate
Full time Only for registered members Gulfport
-
Deposit Operations Support Associate
Only for registered members Gulfport, MS
-
Office Administrator – Operations Support
Only for registered members Pass Christian, MS
-
Director of Retail Operations Support
Staffers Inc.- Biloxi
-
Field Services Technician
Only for registered members Gulfport
-
Controller
Only for registered members Gulfport
-
Controller / Gulfport, MS
Only for registered members Gulfport
-
Business Operations Clerk
Only for registered members Gulfport
-
Equipment Operator Advanced Instructor
Only for registered members Gulfport
-
Lead Field Services Technician
Only for registered members Gulfport
-
Service Desk Analyst
Full time Only for registered members Gulfport
-
Unmanned Aircraft Systems Operator with Security Clearance
Only for registered members Gulfport
-
Caddy Shack Attendant
Only for registered members Gulfport
-
Operations Manager
Only for registered members Gulfport
-
Electronic Technician, Maintenance
Only for registered members Gulfport
-
Applications Analyst
Full time Only for registered members Gulfport
-
Desktop Specialist
Full time Only for registered members Gulfport
-
Distribution Operations Specialist
Only for registered members Gulfport
-
Deskside Support Technician
Only for registered members Gulfport
-
Medical Support Instructor with Security Clearance
Only for registered members Gulfport
