Senior Program Manager - San Francisco, United States - Salesforce

Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job CategoryProgram & Project Management Job DetailsAbout SalesforceWere Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.

Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world.

If you believe in business as the greatest platform for change and in companies doing well and doing good youve come to the right place.

The Marketing Technology Program Management team at Salesforce is looking for a proactive self-starter to fill the role of a Senior Program Manager.

This person will be a strategic operational partner to our extended Marketing Technology team as well as our partners.

This is a key role for a results-oriented person with the ability to communicate effectively, encourage sound decision-making, and guide the teams they work with to successfully deliver on commitments.

The ideal candidate has previous experience working in an agency and/or internal marketing department with a primary focus on digital or technology projects.

This individual will drive the management of various digital initiatives including but not limited to website/content migration initiatives, and more.

Key Responsibilities:

Drive sophisticated, high-profile, cross-functional programs across Salesforce digital propertiesLead multiple projects and project teams simultaneously across multiple orgs, departments, and partners, ensuring program goals are metPrioritize project planning, weekly meetings, and program communicationsIdentify and remove impediments that block the teams ability to meet program objectivesThrive in ambiguity and be comfortable working without all the detailsAdapt quickly and easily to changing priorities, assignments, and rolesFacilitate team discussions and resolve issuesPartner with program teams and partners to identify requirements, set timelines, define RACIs, identify and resolve riskLead a team of program managers, providing oversight, direction, and mentorIdentify, develop, and roll out new processes or streamline existing processes, where applicableBring order to the chaosQualifications: Ten plus years project/program management experience in the digital spaceAbility to thrive in a fast-paced, evolving environmentAbility to understand and drive creative and technical conversations to action-oriented solutionsStrong understanding of digital/website production best practices, information architecture, user experience, interaction design, visual design initiatives, analytics, A/B testing, development, QA, and how those pieces come togetherOutstanding organizational, communication, interpersonal, relationship building skills conducive to collaborationAbility to lead in a cross-functional, matrixed management environment and proven experience working with teams across multiple departments and functionsAbility to establish credibility and rapport with senior executives, technical and non-technical team members alikeFamiliar with Agile methodologies and the ability to effectively use common PM tools (e.g., Asana, Smartsheets, Google docs, etc.).Must be a self-starter, highly motivated, agile, think through problems to come up with innovative solutions and deliver against tight deadlines while keeping a keen eye on detail and accuracyAgency experience - both in-house and outside agency - a plusAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces.

We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Learn more about Equality at and explore our company benefits at is an Equal Employment Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $164,000 to $225,500. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits.

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