- Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette.
- Knowledge of appropriate table settings and service ware
- Must possess strong organizational skills.
- Ability to work in outdoor areas.
- Be familiar with all events happening at the hotel
- Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.
Banquet Houseperson- The Roosevelt New Orleans, A Waldorf Astoria Hotel - Hilton
Description
Principle Responsibilities & Position Purpose:
Responsible for set-up and clean-up of all banquet functions.
ESSENTIAL FUNCTIONS
Set up tables and chairs to meet the function specifications.
Properly clean meeting space at beginning, during, and end of events, including not limited to vacuuming, sweeping, mopping, polishing, wiping, scrubbing.
Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following other duties, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.
• Completes assigned side work to include cleaning meeting space and storage space, that adhere to standard hotel products as assigned to adhere to health standards.
• Abides by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Attends all mandatory meetings.
• Keeps work area clean and organized.
• Completes other duties as assigned by supervisor.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
• Basic knowledge of Meeting Room Set up, service standards, guest relations and etiquette.
• Knowledge of appropriate table settings and service ware.
• Must possess strong organizational skills.
• Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.
What are we looking for?
To fulfil this role successfully, you must possess the following minimum qualifications and experience:
QUALIFICATION STANDARDS
EDUCATION
High School Diploma or equivalent required.
EXPERIENCE
Prior Banquet department experience preferred. Prior set up experience preferred.
LICENSES OR CERTIFICATES
Ability to obtain government license or certificate.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all