Customer Service Representative - Somerset, PA

Only for registered members Somerset, PA , United States

5 days ago

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Job summary

This position answers incoming client telephone calls.

Responsibilities

  • Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
  • Good communication with the client is essential Has a courteous and pleasant demeanor, whether on a phone call or not
  • Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
  • Calls Agreement Membership clients as scheduled service appointments should be booked to make up for any shortfall of repair calls

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