Telecommunications Analyst-III - Madison, United States - Serigor Inc

    Serigor Inc
    Serigor Inc Madison, United States

    2 weeks ago

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    Description
    Job Description

    Job Description


    Job Title:
    Telecommunications Analyst-III (Hybrid)

    Location:
    Madison, WI

    Duration:

    1+ Months


    Job Description:
    Looking for an experienced Telecommunication Analyst to continue our support for our business partners and people in our care. This individual will be assisting with supporting and installing telephones, cellphones, and other video conferencing solutions.
    Provides technical assistance in support and preparation of telecom technologies, primarily focused on telecommunications infrastructure management, deployment, and maintenance.

    Requires working knowledge of and experience with networking, mobile, desk phones, and desktop technologies including, but not limited to, desktop applications, smart phones (iOS), VoIP, and PBX telecom systems.

    Must be able to work independently or as part of a team. In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible but limited.

    The client telecom group manages:
    Cisco infrastructure and endpoints
    Mitel VoIP PBX and ACD
    Telecommunication Company management
    Smart phone support
    AirWatch
    Apple Business Management
    Video conferencing account management

    Minimally Qualified Applicants Must Have:
    Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologies
    Working knowledge of Networking concepts
    Experience with Cisco phones and infrastructure.

    Required Skills & 2-5 Years of Experience:

    Video Conferencing infrastructure and endpoints management
    Unified Communications Systems (Webex, PBX, ACD, etc.)
    Mobile device support and Management
    Networking Concepts (CUBE, SBC, SIP, H323, VoIP, etc.)


    Preferred Vendor Experience:
    Cisco
    Mitel
    Zoom
    AirWatch
    Apple Business Management
    Microsoft


    Required Soft Skills :
    Ability to work independently but in a team environment-Able to meet deadlines.
    Punctual
    Ability to multi-task and balance their workday.
    Ability to troubleshoot complex problems and determine a solution.
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