- Receive, inspect, and process returned grills, parts, and accessories in accordance with company policies.
- Assess product condition and determine appropriate disposition (restock, refurbish, scrap, or return to vendor).
- Accurately document return reasons, inspection findings, and disposition in the inventory management system.
- Identify damaged, defective, or missing components and escalate quality concerns as needed.
- Maintain organized return areas and ensure accurate inventory counts.
- Ensure compliance with safety, quality, and standards, particularly for large or heavy products.
- Assist with light-duty handyman or facility maintenance tasks based on business needs.
- Step in to support the warehouse on various projects and operational needs as needed.
- High school diploma or equivalent required.
- 1-3 years of experience in warehouse operations, returns processing, or inventory control preferred.
- Experience handling consumer products, appliances, or large goods preferred.
- Basic computer skills and experience with inventory or warehouse management systems.
- Strong attention to detail and ability to follow established processes.
- Collaborative team player who is willing to raise their hand, ask questions, and proactively support the team.
- Clear communicator with a positive, flexible, and solutions-oriented approach.
- Ability to lift and move heavy objects (up to 50 lbs.) and stand for extended periods.
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Returned Goods Processor - Chino - Nexgrill Industries
Description
About the Role:The Return Goods Processor is responsible for receiving, inspecting, and processing returned BBQ grills, parts, and accessories to ensure accurate disposition, inventory integrity, and timely resolution.
What You'll Do:
Shift: Mon.-Friday, 8:30 am to 5:30 pm
Location: Onsite Chino, CA
At Nexgrill, we're all about bringing people together around the grill. Since 1993, we've been crafting quality outdoor cooking products-gas grills, charcoal grills, griddles, and more-designed to create memorable moments. With expertise in stainless steel, cast aluminum, and more, we deliver top-tier products at competitive prices.
What We Offer:
100% employer-paid HMO health care plan
Voluntary Benefits: Dental, Vision, Term Life, Accident, Critical Illness and Pet Insurance
401(K) Safe Harbor Plan for your future
Generous paid time off for work-life balance
Growth through training and development
Fun, engaging work environment
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