Child Support Specialist Trainee - Wood County, WV

Nature of Work · In a training capacity, performs entry-level Child Support Enforcement Work. Through formal · classroom training and on the job training, job assignments are designed to develop familiarity with · Child Support Laws, regulations, policies, programs, and services ...

Job description

Nature of Work

In a training capacity, performs entry-level Child Support Enforcement Work. Through formal

classroom training and on the job training, job assignments are designed to develop familiarity with

Child Support Laws, regulations, policies, programs, and services of the Bureau of Child Support

Enforcement (BCSE). You will learn in this position with a training period where employees perform

beginning level Child Support case work in processing cases through locations, case development,

initial notice to non-custodial parents regarding obligation and Child Support Enforcement

involvement. Under close supervision will learn to acquire knowledge and abilities leading to the

independent management of a caseload in Child Support Enforcement. This position requires

monthly evaluation and progress monitoring by supervisory staff. Will learn to acquire the knowledge

and abilities to manage a caseload in the area of Child Support Enforcement; become familiar with

agency policy and State and Federal Laws. Will learn to locate parents, assets and sources of

income and calculate the Child Support formula. Research legal sources such as statutes, court

opinions, rules and regulations, and compile case information by reviewing public documents,

interviewing customers, or gathering information from other agencies, and case files for the BCSE

Attorney. Performs beginning level work in responding to customer service inquires to include

resolution of less complex case issues, compose routine correspondence, and maintains

confidentiality of Information. This posting is for a Caseworker. This Position is located in Wood County.

Minimum Qualifications

Training:
High school diploma or equivalent.


AND

Experience:
Four (4) years of clerical and/or paraprofessional experience.

OR

Substitution:

Successful completion of study from an accredited college or university may be substituted for the required experience at a rate of one (1) year of experience for thirty (30) credit hours of education.

Special Requirement:
Availability of a vehicle for continuous use may be a requisite of employment.

Special substitution:
To allow clerical/customer service, and corrections/community corrections experience to substitute

for required training or experience.