Bilingual Customer Service Specialist - Balch Springs, United States - CornerStone Staffing

Description

CornerStone Staffing has partnered with a local Municipality and is seeking Customer Service Representatives for their Utility Billing department. If you have great customer service experience and love supporting a team we want to hear from you APPLY TODAY to start a CAREER

Job Title: Bilingual Customer Service Representative

Location: Balch Springs, TX

Schedule: Monday-Friday, 8am-5pm

Pay: $17.00/hour

Responsibilities:

• Provide customer service to citizens who come into the office to make payments
• Take and process payments
• Answer and direct phone calls
• Organize and schedule appointments
• Write and distribute email, correspondence memos, letters, faxes and forms
• Maintain a filing system
• Other duties as needed

Job Requirements:

• Relevant experience in an office environment, preferably in an administrative position
• Exceptional interpersonal and communication skills
• Excellent writing skills strong spelling, grammar, and punctuation
• Ability to work independently and excellent time management skills
• Intermediate MS Office skills (Word, Outlook, Excel)
• HS diploma or GED required

Application Process Includes:

• Skills Testing
• Drug Testing
• Background Check