Epic Interfaces and Conversions Project Manager - Laurel, MS
7 hours ago
Job description
Epic Interfaces and Conversions Project Manager – Job Description
Position Summary
The Interfaces and Conversions Manager is responsible for leading the design, development, implementation, and ongoing support of all system interfaces and data conversion efforts across the organization's healthcare applications, including the Epic EHR and related systems. This role oversees teams that build, monitor, and maintain interfaces (HL7, FHIR, API integrations) as well as teams responsible for extracting, transforming, validating, and loading data during new implementations, upgrades, and migrations.
The Manager serves as a key partner to IT leadership, Epic application teams, operational stakeholders, and external vendors to ensure seamless data exchange, system interoperability, and accurate, high‑quality data migration.
Key Responsibilities
Leadership & Team Management
- Lead and manage teams responsible for interfaces, integration engine development, and data conversion activities.
- Provide coaching, mentoring, and professional development for interface analysts, conversion specialists, and integration engineers.
- Manage work assignments, staffing, prioritization, performance reviews, and resource planning.
- Establish a culture of accountability, collaboration, innovation, and quality.
Interface Design, Build & Support
- Oversee the design, development, implementation, and maintenance of interfaces using technologies such as HL7, FHIR, APIs, web services, flat file exchanges, and Epic Interconnect.
- Ensure proper configuration and optimization of interface engines (e.g., Rhapsody, Cloverleaf, Mirth, Ensemble, or Bridges for Epic).
- Ensure interface monitoring, alerting, and performance management processes are in place.
- Manage resolution of interface issues, ensuring minimal downtime and rapid restoration of service.
- Coordinate with vendors and other health systems to support integration and interoperability needs.
Data Conversions & Migration
- Lead data conversion strategy, planning, execution, and validation for Epic and other systems.
- Oversee extraction, mapping, transformation, loading, and reconciliation of data from legacy systems.
- Ensure data accuracy, completeness, and regulatory compliance throughout all conversion activities.
- Partner with Epic application teams to establish data requirements, validation rules, and acceptance criteria.
- Lead conversion mock cycles, dress rehearsals, and go‑live cutover activities.
Collaboration & Stakeholder Engagement
- Collaborate with Epic application analysts, IT infrastructure, security, reporting teams, and clinical/operational leaders to ensure alignment of technical solutions with organizational needs.
- Serve as the primary point of escalation for interface and conversion issues.
- Communicate timelines, risks, impacts, and status updates to leadership and operational stakeholders.
- Participate in integration governance, change control, and prioritization meetings.
Compliance, Security & Standards
- Ensure all interfaces and data migrations meet HIPAA, privacy, security, and compliance standards.
- Maintain technical documentation for interface specifications, conversion mappings, workflows, and processes.
- Ensure audit readiness and proper access controls for data integrations.
Project Management & Optimization
- Lead interface and conversion components of major projects such as Epic implementations, system upgrades, new technology integrations, and acquisition onboarding.
- Drive optimization of existing integrations to improve performance, reduce errors, and streamline workflows.
- Develop and maintain standard operating procedures for interface development and conversion processes.
Qualifications
Required
- Bachelor's degree in information technology, computer science, healthcare informatics, or related field (or equivalent experience).
- 5+ years of experience in interface development, data conversions, integration engineering, or related healthcare IT fields.
- 2+ years in a leadership, supervisory, or team management role.
- Strong knowledge of HL7, FHIR, APIs, data mapping, and integration engines.
- Experience working with EHR systems (Epic preferred).
- Strong analytical, troubleshooting, and communication skills.
Preferred
- Epic Bridges certification or related interoperability certifications.
- Experience with Epic data conversions (Chronicles, Clarity, Caboodle).
- Familiarity with healthcare data standards, workflows, and regulatory requirements.
- Experience with ETL tools, SQL, and enterprise data warehousing.
- Knowledge of interface engines such as Cloverleaf, Rhapsody, Mirth, Ensemble, Corepoint, etc.
Competencies
- Strong leadership and team‑building skills.
- Ability to translate technical needs into actionable project plans.
- Strong problem‑solving and critical‑thinking abilities.
- Excellent organizational and time management skills.
- Ability to work collaboratively across IT and operational teams.
- High attention to detail and commitment to data accuracy.
- Strong communication skills for both technical and non‑technical audiences.
Work Environment
- Standard office environment with hybrid/on‑site options depending on organizational policy.
- Occasional after‑hours or on‑call work required for upgrades, cutovers, and interface/conversion issues.
- Frequent collaboration with clinical, operational, and technical teams.
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