IT Support Admin II - Hialeah Gardens, United States - AerSale, Inc.
Description
AerSale
is a global leader and market innovator specializing in aviation products and services to meet the growing demand for aftermarket support in global passenger, cargo, and government segments.
Featuring complete aircraft nose-to-tail, value-added offerings, including Aircraft & Component Maintenance, Repair and Overhaul Services (MRO), Aircraft & Engine Sales and Leasing, Used Serviceable Material (USM) Sales and Parts Exchange, Flight Equipment Asset Management Services, internally developed aircraft and component modifications (engineered solutions) designed to enhance aircraft performance and operating economics (e.g.
AerSale, AerTrak and AerAware).100% Employer Paid Dental, Vision, Life, Short- and Long-Term Disability Insurance
401K with Employer Contribution
Employee Stock Purchase Plan (ESPP)
Education Reimbursement (related field)
Employee Referral Program and Recognition Program
Paid Holidays and 15 Paid Time Off days annually
Job Summary:
Provide network administration and act as a point of escalation for the support team.
Essential duties and responsibilities:
Monitoring and maintaining networks and servers.
Upgrading, installing and configuring new hardware and software to meet company objectives.
Implementing security protocols and procedures to prevent potential threats.
Creating user accounts and performing access control
Performing diagnostic tests and debugging procedures to optimize computer systems.
Documenting processes, as well as backing up and archiving date.
Developing data retrieval and recovery procedures.
Designing and implementing efficient end-user feedback and error reporting systems.
Supervising and mentoring IT department employees, as well as proving IT support.
Keeping to date with advancements and best practices in IT administration.
Maintain and document scripts and procedures used to enhance existing desktop computer functions.
Compile, tabulate and generate reports; document procedures and programs; participate in development of written docs/materials.
May ensure the accuracy of computer reports and date integrity.
Participates in research and development initiatives and provide assistance in the implementation of new technologies.
Research, analyze and test application or system software for compatibility and capability to specific job application and assignments; may recommend hardware and software purchases.
Education and Experience:
Bachelor's degree in computer science, information technology, information systems, or similar.
At least two years' experience in a similar role.
Experience with PowerShell scripting, Active Directory, Jira Helpdesk, Citrix, Thin Client devices, Office 365 administration, Lansweeper, and TeamViewer preferred.
Skills and Abilities:
Extensive experience with IT systems, networks, and related technologies,
Solid knowledge of best practices in IT administration and system security.
Exceptional leadership, organizational, and time management skills.
Strong analytical and problem-solving skills.
Excellent interpersonal and communication skills.
Physical Requirements:
May occasionally be required to lift and carry up to 50lbs.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)#J-18808-Ljbffr