- Supervise daily call center/collections activities; provide on-floor support and guidance.
- Monitor attendance, schedule adherence, and performance metrics.
- Track call queues, volume trends, and prepare daily/weekly/monthly performance reporting.
- Maintain procedures, ensure compliance, and support process improvements.
- Oversee past-due accounts, outbound outreach, and cancellation prevention strategies.
- Recruit, train, coach, and develop team members.
- Conduct audits, manage performance, and drive quality/service standards.
- Lead team meetings and foster a collaborative, inclusive environment.
- Identify operational efficiencies and technology enhancements.
- Participate in cross-department initiatives and strategic planning.
- Prioritize workload, projects, and coaching to meet departmental goals.
- Assist with budgeting and expense monitoring.
- Fully in-office; minimal travel.
- Sedentary role with occasional mobility; may require early/late/weekend hours.
- Ability to lift up to 30 lbs.
- Reasonable accommodations available.
-
++Do you enjoy working in a team environment providing counsel and administrative services to leaders on business and people related issues? · +High school diploma, GED or equivalent requiredAssociate's degree in related field preferred3-5 years as an office supervisor/manager re ...
Las Vegas2 weeks ago
-
· Benefits:401(k) · Bonus based on performance · Company parties · Competitive salary · Health insurance · Opportunity for advancement · Paid time off · Training & development · JOB PURPOSE · The Office Manager oversees all daily administrative operations within the pain manage ...
Las Vegas, NV $48,000 - $72,000 (USD) per year1 week ago
-
A Box Office Supervisor will maintain the consistency and supervision of various shifts, · and assist Manager/Assistant Manager with any day-to-day activities. · ...
Las Vegas, NV Full time1 month ago
-
The Clark County is seeking qualified candidates to apply for the Office Services Supervisor position. The candidate will provide administrative leadership and office management oversight. · Plans, organizes, assigns, supervises, reviews and evaluates the work of assigned office ...
Las Vegas, NV1 month ago
-
This position is responsible for overseeing the efficient functions of the front office scheduling and medical records to ensure smooth patient flow. · ...
Las Vegas, NV1 month ago
-
A Box Office Supervisor will maintain the consistency and supervision of various shifts, and assist Manager/Assistant Manager with any day-to-day activities. · Will instruct and train new hires for the Box Office while assisting in implementing new information and training to exi ...
Las Vegas Full time1 month ago
-
A Box Office Supervisor will maintain the consistency and supervision of various shifts, and assist Manager/Assistant Manager with any day-to-day activities. Will instruct and train new hires for the Box Office while assisting in implementing new information and training to exist ...
Las Vegas Full time1 month ago
-
A Box Office Supervisor will maintain the consistency and supervision of various shifts... · ...
Las Vegas Full time1 month ago
-
The Front Office Supervisor is responsible for overseeing the efficient functions of the front office, scheduling and medical records to ensure smooth patient flow. · ...
Las Vegas1 month ago
-
+ As the Business Office Supervisor, you will contribute to the company's mission, vision, and values by coordinating daily operations for the front office. · This includes overseeing functions of scheduling, chart preparation, patient registration, · and collecting patient depos ...
Las Vegas $56,347 - $78,873 (USD)2 weeks ago
-
Clark County is seeking qualified candidates to apply for the Office Services Supervisor position for the Clark County Constable's Office and Clark County Family Services (CCFS). · ...
Las Vegas1 month ago
-
This is a working supervisory position overseeing the efficient functions of the front office. The supervisor is liaison between the front office and back office, monitoring and implementing processes for best practices. ...
Las Vegas Full time1 month ago
-
We are seeking an Office Services Supervisor to provide administrative leadership and office management oversight for the Clark County Constable's Office and Clark County Family Services (CCFS). The successful candidate will coordinate human resources and logistics functions, man ...
Las Vegas, NV1 month ago
-
The Back Office Clinic Supervisor is responsible for managing the back office clinical staff and ensuring that the clinic operates efficiently. · The supervisor must maintain day-to-day operations by monitoring steps of the process and facilitating corrections as needed. ...
Las Vegas, NV1 week ago
-
· The Back Office Clinic Supervisor is responsible for managing the back office clinical staff, including medical assistants, surgery schedulers, and authorization and referral specialists. This role will be responsible for coaching and counseling employees as well as initiating ...
Las Vegas, NV, US6 days ago
-
Do you want to join an organization that invests in you as a Business Office Supervisor? At Las Vegas Sahara, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. · ...
Las Vegas, NV2 weeks ago
-
The Back Office Clinic Supervisor is responsible for managing the back office clinical staff including medical assistants surgery schedulers and authorization and referral specialists. · This role will be responsible for coaching and counseling employees as well as initiating coo ...
Las Vegas3 weeks ago
-
The Supervisor, Patient Access oversees the Patient Access staff in one or more clinics ensuring that patients feel welcomed and supported throughout their visit providing best in class customer service. · ...
Las Vegas1 month ago
-
The Back Office Clinic Supervisor is responsible for managing the back office clinical staff, including medical assistants, surgery schedulers, and authorization and referral specialists. · This role will be responsible for coaching and counseling employees as well as initiating, ...
Las Vegas $49,000 - $58,000 (USD)1 week ago
-
The Back Office Clinic Supervisor is responsible for managing the back office clinical staff. · ...
Las Vegas, NV3 weeks ago
-
The Back Office Clinic Supervisor is responsible for managing the back office clinical staff and ensuring compliance with program standards. ...
Las Vegas Full time3 weeks ago
Collections Supervisor - Call Center Supervisor | 100 In Office (Las Vegas, NV) - EIG Services, Inc (EMPLOYERS - NYSE: EIG)

3 days ago
Description
Collections Supervisor (Call Center Supervisor)Please make sure you read the following details carefully before making any applications.
Location: 100% In-Office – Henderson, NV
Salary: $54,000–$75,000 + comprehensive benefits
About the RoleThe Supervisor, Customer Experience oversees daily operations of the Payment Services (Collections) team, ensuring high performance, exceptional customer service, and compliance with company procedures and state regulations.
Key Responsibilities?Team Leadership & Operations
Talent Management
Continuous Improvement & Planning
EMPLOYERS is a fast-growing workers' compensation insurance provider known for exceptional service, innovative thinking, and a supportive workplace culture. Our core values—Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment—guide how we work and support one another. xhuatnn
Join us and build your career with "America's small business insurance specialist."
Compensation details: 55 Yearly Salary
PI1354696d0fc4-3
-
Office Supervisor
Only for registered members Las Vegas
-
Office Supervisor
Only for registered members Las Vegas, NV
-
Box Office Supervisor
Full time Only for registered members Las Vegas, NV
-
office services supervisor
Only for registered members Las Vegas, NV
-
Front Office Supervisor
Only for registered members Las Vegas, NV
-
Box Office Supervisor
Full time Only for registered members Las Vegas
-
Box Office Supervisor
Full time Only for registered members Las Vegas
-
Box Office Supervisor
Full time Only for registered members Las Vegas
-
Front Office Supervisor
Only for registered members Las Vegas
-
Business Office Supervisor
Only for registered members Las Vegas
-
office services supervisor
Only for registered members Las Vegas
-
Front Office Supervisor
Full time Only for registered members Las Vegas
-
office services supervisor
Only for registered members Las Vegas, NV
-
Back Office Clinic Supervisor
Only for registered members Las Vegas, NV
-
Back Office Clinic Supervisor
Only for registered members Las Vegas, NV, US
-
Business Office Supervisor
Only for registered members Las Vegas, NV
-
Back Office Clinic Supervisor
Only for registered members Las Vegas
-
Supervisor, Medical Admin Office
Only for registered members Las Vegas
-
Back Office Clinic Supervisor
Only for registered members Las Vegas
-
Back Office Clinic Supervisor
Only for registered members Las Vegas, NV
-
Back Office Clinic Supervisor
Full time Only for registered members Las Vegas