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Westlake Village

    Customer Service Specialist - Westlake Village, United States - Spade Recruiting

    Spade Recruiting
    Spade Recruiting Westlake Village, United States

    3 weeks ago

    Default job background
    Description
    We are the only 100% union label supplemental benefits company in the world.

    With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years.

    This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
    The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

    Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development.

    What we offer
    Weekly advances and bonuses
    Long-term career progression
    Flexible work hours
    Remote work from home
    Residual Income
    Full health benefits
    Hands-on 1-on-1 training
    All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas)
    Full Benefits
    Minimum qualifications
    Strong communication skills
    Time management skills
    18+ years of age
    Must pass a background check
    High school diploma (higher education preferred but not required)
    Customer service and/or retail experience preferred but not required
    In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing.
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