Technician, Field Svc III - Richmond
1 month ago
Job summary
We re searching for a true go-getter to diagnose mechanical software network and system failures using established procedures service and repair designated equipment to Canon standards and specifications report product failure trends and serviceability issues to managers with necessary supported documentation ensuring accurate information and recordkeeping help meet and exceed customer demands by providing efficient responsive and accurate Field/Shop/on-site maintenance maintain complete working knowledge aptitude ability to repair multiple product lines including troubleshooting diagnostics preventive maintenance communicate with supervisors other departments regarding the solution of escalated technical customer service-related problem areas interface with customer IT depts.
Job description
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