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- Strong organizational skills.
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- Ability to take and follow direction in a positive and appropriate manner.
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Patient Access Quality Assurance Analyst - Amsterdam, United States - St. Mary's Health Care
Description
Job Requisition:
REQ2785
Employment Type:
Full-Time
Shift:
Days
Hours Per Week: 40 Hours
Hiring Range :
$ $29.56
The actual compensation for this position will be determined based on experience and other factors permitted by law.
Responsibilities:
Review denial trends and identifies, develops and implements new processes to prevent future denials and write offs.
Compiles and summarizes data and presents results to Patient Access and clinics leadership and other departments as needed
Complete daily eligibility related worklists for both Acute and Ambulatory, and corrects information in the EMR
Provide educational feedback to employees and supervisors/managers
Determine root cause of denials, analyze data and trends related to both financial and operational data and key performance indicators
Assist with training employees of Patient Access by collaborating with the Educator of Revenue Cycle and help develop remedial training.
Collaborate with department leadership and educator to create and maintain relevant SOPs related to eligibility and prior-auth requirements, registration fundamentals and scheduling.
Evaluates actual versus planned performance and metrics, presents and communicates possible opportunities. Identifies and suggests resolution for problems involving departments which affect registration productivity and or data quality and compliance
Performs reviews of all Access data elements, such as real time eligibility (RTE), Medicare Payer Secondary Questionnaire (MSPQ), Insurance plan codes, proper sequencing of COB (Coordination of Benefits), and reviews physician licensure
Assist as needed in other functions within Patient Access
Education:
Associates degree in Business, Accounting or Healthcare related field required. Minimum of (two) 2 years of experience in a healthcare setting with administrative, financial or denial management work. Demonstrated knowledge of advanced excel and analytical skills
Certifications / Licensure CHAA preferred or obtain within 1 year of employment
Required Skills/Attributes:
Ability to organize and establish day-to-day priorities while using critical thinking skills in all aspects of
the job.
