Rides Unit Leadership Internship - Waukegan - Six Flags Great America & Hurricane Harbor

    InternshipSHIP
    Description
    Overview:

    A Rides Unit Supervisor Intern is a position in which you will gain valuable leadership skills. You will be leading and working alongside a ride crew and assisting with department incentives and events throughout the season.


    Responsibilities:
    • Attend required Human Resources Discovery, Rides Department training, and specific ride training.
    • Adhere to Six Flags Standards of Appearance and Attendance policy as stated in the Six Flags Handbook.
    • Provide courteous greetings and answer any Guest questions. Respond to and resolve Guest comments whenever possible.
    • Ensure Guest safety and satisfaction during their visit.
    • Enforce all rider restrictions including monitoring and measuring for height requirements.
    • Assist with pairing up of single riders and proper grouping techniques to ensure greater capacity.
    • Maintain and update the Daily Operations Report and take hourly throughput readings.
    • Respond to any emergency situation in the area and maintain control until a Section Supervisor arrives.
    • Monitor and enforce Park line jumping and smoking policies.
    • Clean ride units and ride areas as needed, including Guest illnesses.
    • Assist with downtime situations and evacuation, if ride cannot be restarted.
    • Facilitate Fast Lane program and work the position at participating rides.
    • Be able to communicate proper hand signals as called for during ride operation.
    • Watch ride and waiting Guests during the ride cycle.
    • Physically check restraints and manually open when necessary.
    • Assist Guests as they exit the ride.
    • Stand at the control panel of the ride and operate the ride by pressing appropriate buttons, visually monitoring panel for flashing lights/solid lights, and be prepared to stop the ride during critical situations.
    • Give announcements via a public address system when necessary.
    • Operate the secondary control panel and visually monitor ride during operation and be prepared to stop the ride during critical situations.
    • Complete ride certification tests, corrected to 100% proficiency.
    • Assist with Leadership Training Programs.
    • Perform daily ride area inspections and complete all paperwork.
    • Assign daily position and break rotations.
    • Counsel and correct Team Members as necessary.
    • Serve as liaison between Team Members and Supervisors.
    • Hold crew and safety meetings.
    • Complete Witness Statements as needed.
    • Perform test rides to ensure continued safety before operation.
    • Report immediately any unsafe acts to the Supervisor.
    • Train and certify Team Members as needed.
    • Shadow Rides Section Supervisor, Rides Duty Manager, and two additional departments
    • Assist with department event planning and execution.
    • Successfully complete the International Ride Operator Certification (iROC) course through General Rides Training.
    • Obtain certification for Attendant and Operator positions on all rides within assigned unit.
    • Successfully complete and pass the Rides Leadership Training Program which includes becoming a certified iROC Trainer.
    • May be asked to assist in the Ride Information Center
    • Become General certified in the Supplemental Restraint Harness program.

    Qualifications:
    • Minimum Age:18
    • Must be able to work all shifts including nights, weekends, and holidays where at least 50% of an individual's availability must include closing shifts.
    • Must possess above average communication skills.
    • Must react well in stressful and emergency situations.
    • Able to work efficiently in a fast-paced environment.
    • Able to communicate effectively in the English language, including the ability to read, speak and understand the English language.
    • Must be able to stand/walk for up to 5 hours at a time and as many as 16 hours a day.
    • Must be able to walk up to 5 miles per day over various surfaces.
    • May be exposed to: heights, spinning objects or moving water.
    • Must be willing to work outdoors in various weather conditions
    • Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
    • Must have strong teamwork skills and the ability to work with others

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