- Document experience with print services.
- Understands asset management and correlated billing processes.
- Ticket management experience using ServiceNow.
- Vendor management experience to include SLAs, performance, billing and invoice reconciliation.
- At least 5 years of experience working with suppliers with demonstrated benefits to the business through strong relationship management
- Self-starter who can excel in a team environment of an aggressively growing and dynamic enterprise.
- Demonstrated ability to bring problems to resolution regardless of diversity and level of seniority of those involved.
- Driven and able to work with minimal supervision and under specific deadlines.
- Experience working with suppliers with demonstrated benefits to the business through strong relationship management.
- Skilled in oral and written communication as it pertains to technical information.
- Demonstrated ability to bring problems to resolution regardless of diversity and level of seniority of those involved.
- Must be local to Richmond, VA
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Solutions Architect - Richmond, United States - Phaeton Solutions
Description
Job Description
Job DescriptionSalary:JOB DESCRIPTION:
Our client is seeking a Solutions Architect who will be responsible for using State convenience contract with Xerox to provide print services. This position is the key point of contact for new services, issues, inventory management, ticket management, vendor management, and data for billing purposes. This is a hybrid position 2-3 days/week onsite in Richmond, VA.
Contract date: 05/27/ /30/2025 **1 Year Contract
ESSENTIAL FUNCTIONS:
KNOWLEDGE, SKILLS AND ABILITIES:
SPECIAL REQUIREMENTS:
Phaeton Solutions, LLC is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Employment Opportunity (EEO), making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship and/or authorization to work within the U.S. is required for most positions.
