Operations Manager - Cape Coral
3 weeks ago
Job summary
This Operations Manager role initiates and directs community outreach programs to establish relationships with key individuals or groups in the community.
- Ensures compliance with company policies and procedures by holding associates accountable for asset protection and safety controls.
- Provides supervision and development opportunities for hourly associates by hiring, training mentoring assigning duties providing recognition promoting a belonging mindset in the workplace setting clear expectations communicating expectations consistently effectively balancing short longterm priorities considering customers fellow associates shareholders suppliers business partners communities when making plans drives continuous improvements adopting encouraging use of new technologies skills supports others through change displays curiosity desire to learn takes calculated risks demonstrates courage resilience encourages learning from mistakes strives excellence customer service standards store associates following demonstrating One Best Way OBW model managing supporting customer service initiatives ensuring customer needs complaints issues are successfully resolved developing implementing action plans correct deficiencies process improvement leadership ensure high quality customer experience assists store manager driving financial performance facility ensuring sales profit goals achieved reviewing evaluating PL Profit Loss statements assisting management team controlling expenses indexed sales developing implementing corrective action analyzing economic trends community needs budget forecasting coordinates completes oversees jobrelated activities assignments developing maintaining relationships stakeholders supporting plans initiatives meet customer business needs identifying communicating goals objectives building accountability measuring progress achieving results addressing improvement opportunities demonstrating adaptability promoting continuous learning provides supervision development opportunities associates hiring training mentoring assigning duties recognizing promoting belonging mindset workplace respect individual builds highperforming teams embraces differences people cultures ideas experiences creates workplace where feel seen supported connected culture belonging creates opportunities all thrive perform works collaboratively builds strong trusting relationships communicates impact energy positivity motivate influence attracts retains talent empowers develops recognizes contributions accomplishments acts integrity maintains promotes highest standards ethics compliance models Walmart values support foster culture holds oneself others accountable supports Walmarts goal regenerative company creating positive impact members world around eliminating waste participating local giving acts selfless manner consistently humble selfaware honest fair transparent serves customers members delivers results putting first considers adapts how where when shop applies EDLP EDLC business models makes decisions data insights analysis balances short longterm priorities considers customers fellow associates shareholders suppliers business partners communities making plans strives excellence displays curiosity desire learn takes calculated risks demonstrates courage resilience encourages learning mistakes strive excellence
Job description
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