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    • Retail Sales Associate Luxury House Brand - San Diego - EssilorLuxottica

    EssilorLuxottica
    EssilorLuxottica San Diego

    2 weeks ago

    EssilorLuxottica background
    Description
    Job Title: Retail Sales Associate

    About the Company: Ray-Ban is a leader in sun and prescription eyewear, with a rich history dating back to 1937. We are part of Luxottica, the global leader in eyewear & eyecare.

    Job Summary: We are seeking a Retail Sales Associate to provide exceptional customer service, build strong relationships with clients, and achieve sales targets. As an associate, you will possess in-depth knowledge of our products and provide personalized recommendations to our clientele.

    Key Responsibilities:

    • Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
    • Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
    • Display in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
    • Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
    • Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
    • Assist with minor adjustments and repairs.
    • Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
    • Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
    • Understands and adheres to all brand policies and procedures.

    Requirements:

    • High school diploma or equivalent.
    • 2+ years of experience in retail sales, preferably in the eyewear and/or luxury retail industry.
    • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
    • Must be punctual and reliable. Timeliness and dependability are essential.
    • Ability to work flexible hours, including evenings, weekends, and holidays.
    • Strong organizational skills and attention to detail, with the ability to multi-task in a fast-paced environment.
    • Demonstrated ability to achieve sales targets and exceed customer expectations.
    • A team-player who is collaborative with others, is adaptable, supportive, respectful and open to feedback.
    • Is a natural problem-solver and analytical thinker, possesses the ability to identify issues, evaluate solutions and implement effective strategies to overcome challenges. Navigates through workload pressure with ease.
    • Ability to stand for extended periods and lift up to 25 pounds.

    Pay Range:

    $16.00 - $23.14

    The pay range for this position is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

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