Youth Financial Specialist - Jefferson Street Paducah, Kentucky, United States

Description · Position Title: Youth Financial Specialist · Department: Marketing · Reports To (position): Chief Marketing Officer · General Summary/Purpose · The Youth Financial Specialist will serve as the bank's expert in creating, developing, and nurturing lifelong financial r ...

Job description

Description

Position Title: Youth Financial Specialist

Department: Marketing

Reports To (position): Chief Marketing Officer

General Summary/Purpose

The Youth Financial Specialist will serve as the bank's expert in creating, developing, and nurturing lifelong financial relationships with young customers and their families. This position focuses on educating and guiding minors, teens, and young adults through key financial milestones, with particular emphasis on growing our customer base under age 24 through early savings programs like the Coin Club Account and comprehensive financial literacy education.

The specialist will assist with opening savings accounts for minors, discuss education savings plans such as 529 plans, and provide coaching on smart money management. Additionally, the Youth Financial Specialist will create and deliver community outreach programs, working closely with our Teen Ambassador team to support young people transitioning into financial independence.

This position is an opportunity to make a meaningful impact by equipping young individuals and families with the knowledge and tools they need for long-term financial success. The ideal candidate is passionate about financial education and enjoys building strong, lasting relationships with customers.

Key Duties and Responsibilities

1. Financial Education & Advocacy Percentage of time: 40%

• Assist parents and guardians with opening savings accounts for minors, including newborns.

• Educate families about available products and services, including 529 plans and other education-focused savings options.

• Provide guidance on how to maximize long-term savings for children.

• Offer personalized financial coaching for teens and their parents to establish healthy money habits early and provide follow-up coaching as needed.

• Support teens in opening first checking accounts and teach them how to use debit cards responsibly.

• Assist with evaluating long-term financial goals, including savings, investing, and major purchases like cars or housing.

• Track progress of young customers' financial goals

2. Community Outreach & Education Percentage of time: 40%

• Conduct a minimum of four community outreach events per month, including school partnerships, community workshops, and youth-focused financial education sessions.

• Partner with local schools, colleges, and community organizations to deliver financial education programs tailored to youth and young adults on topics such as:

· Early savings habits and the benefits of Coin Club Accounts

· College savings and financial independence

· Budgeting, credit building, and smart money management

• Collaborate closely with Teen Ambassadors to:

· Co-develop peer-to-peer financial education content

· Facilitate youth-led workshops and events

· Gather feedback on youth banking needs and preferences

· Expand reach within the under-24 demographic

• Track event attendance, participant demographics, and follow-up account openings from outreach activities.

3. Policy Development & Staff Training Percentage of time: 10%

• Work closely with the bank's marketing team to promote youth-focused banking programs.

• Collaborate with retail and digital banking teams to ensure seamless account opening and servicing experiences.

• Identify opportunities to enhance products and services to meet the needs of younger customers.

4. Community Involvement Percentage of time: 10%

• Attend community events on behalf of Paducah Bank, and active participation in community organizations that support the mission of the role.

Qualifications

Education, Training and Skills Required

(Identify the minimum required to perform the duties and responsibilities.)

____ Limited training normally acquired through high school education

____ Specialized education/training normally acquired through up to 18 months' of higher education

____ Education/training equivalent to an Associates' Degree

_X__ Education/training equivalent to a Bachelors' Degree

____ Education/training equivalent to a Masters' Degree

____ Advanced education/training in a recognized field of specialization, e.g. CPA, MBA

_X__ Other (please specify)

• Passion for youth education and financial literacy.

• Strong communication and presentation skills with the ability to engage with individuals and groups of all ages.

• Ability to develop relationships and provide exceptional customer service.

• Proficiency in banking systems, Microsoft Office Suite, and digital financial tools.

Key Competencies:

• Excellent interpersonal skills with a strong ability to connect with families, teens, and young adults
• Creative and innovative approach to developing educational programs and community partnerships
• Ability to simplify complex financial concepts for customers of all ages
• Strong presentation and public speaking skills for delivering engaging workshops and events
• Experience working with youth mentorship or ambassador programs
• Proven ability to plan, execute, and measure success of community outreach initiatives

• Commitment to fostering lifelong financial literacy and stability in young customers
• Results-oriented mindset with ability to track and achieve measurable goals

Experience Required

(Identify the minimum required to perform the duties and responsibilities as well as the type of experience required.)

____ None

____ Three months to one year

____ More than one year, fewer than three years

_X__ More than three years, fewer than five years

____ More than five years, fewer than eight years

____ More than eight years