Community Manager - New York, NY,

Only for registered members New York, NY, , United States

1 day ago

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Job summary

We are looking for a Community Manager to drive our community and be the primary point of contact for members while acting as the “face” of Luminary. The role requires strong verbal and written communication skills, exceptional organizational and multitasking skills, and experience in hospitality and/or health and fitness.

Responsibilities

  • Front Desk Management: Be the first and last point of contact at Luminary, Cover and manage the front desk during business hours; Greet and check-in members& guests;& track usage through an online platform tool.

  • Membership Management: Provides Member support by fielding all incoming calls,& emails; Serves as the primary contact for inbound Member issues.

  • Community Management: Active on online platforms such as Facebook Group,& Slack channel to ensure a cohesive community;

  • Leverage data from management software to determine trends & needs analysis;

  • Maintain accurate records & provide timely reports.

  • Policies
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