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- Formulate a strategic sales plan tailored to individual accounts in collaboration with local management; monitor outcomes and enhance profitability.
- Lead initiatives aimed at boosting customer retention and elevating the client experience at the point of interaction.
- Identify pricing strategies to promote repeat business and introduce innovative products to maximize revenue.
- Ensure adherence to merchandising standards across all locations.
- Evaluate performance metrics through comprehensive audit reports.
- Engage directly with customers and supervise operational routes.
- A Bachelor's degree is preferred.
- Strong communication skills are essential.
- Willingness to travel to client locations as needed.
- A genuine passion for delivering outstanding service to clients and customers.
- Experience in the coffee, refreshment, and food service sectors is advantageous.
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical, Dental, and Vision Insurance
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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Customer Service Operations Manager - Tampa, United States - Compass Group USA
Description
Position Overview
Company: Compass Group USA
Location: Tampa Bay, FL
Schedule: Monday - Friday
Additional Benefits: Bonus incentives and company vehicle
The role of Customer Service Operations Manager involves overseeing the delivery of exceptional service and enhancing client satisfaction within our organization. As a vital member of our team, you will leverage your expertise to drive operational excellence and foster a positive customer experience.
Key Responsibilities
Preferred Qualifications
Benefits
Associates at Compass Group are offered a variety of exceptional benefits:
Full-time positions also include:
About Compass Group: We are dedicated to achieving leadership in the foodservice industry and are committed to providing equal opportunities for all applicants and associates.
Compass Group maintains a drug-free workplace.