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Hilton Charlotte, United States Full timeSales Coordinator- Doubletree South Charlotte Tyvola ( Job Number: · HOT0AMNY) Work Locations · :DTH Charlotte Tyvola S NC US5624 West Park DriveCharlotte28217 Provides the director and managers of sales and marketing with administrative and clerical support including word- ...
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Hilton Charlotte, United StatesSales Coordinator- Doubletree South Charlotte Tyvola · Provides the director and managers of sales and marketing with administrative and clerical support including word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding, answering telephones, proc ...
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Hilton Charlotte, NC, United StatesFront Office Supervisor- Doubletree South Charlotte Tyvola · A Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial prof ...
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Hilton Charlotte, United States Full timeGuest Service Agent FT- DoubleTree South Charlotte Tyvola( Job Number: · HOT0AL21) Work Locations · :DTH Charlotte Tyvola S NC US5624 West Park DriveCharlotte28217 A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel ...
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Hilton Charlotte, United StatesProvides the director and managers of sales and marketing with administrative and clerical support including word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding, answering telephones, processing mail, taking notes and/or dictation, making trave ...
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Hilton Charlotte, United StatesA Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing? · As Night Auditor, you would be re ...
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Hilton Charlotte, NC, United StatesSales Coordinator- Doubletree South Charlotte Tyvola Provides the director and managers of sales and marketing with administrative and clerical support including word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding, answering telephones, proces ...
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Hilton Charlotte, United StatesA Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability · **What will I be doing?** · As a Front Office Supe ...
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Hilton Hotels & Resorts Charlotte, United StatesProvides the director and managers of sales and marketing with administrative and clerical support including word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding, answering telephones, processing mail, taking notes Sales Coordinator, Sales, Coor ...
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Hilton Charlotte, NC, United StatesFront Office Supervisor- Doubletree South Charlotte Tyvola A Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profit ...
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Hilton Charlotte, United StatesA Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability · **What will I be doing?** · As a Front Office Supe ...
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Hilton Hotels Charlotte, United StatesHilton Hotels - JobID: HOT0AM9B [Safety Officer / Law Enforcement] As a Security Officer at Hilton, you'll: Ensure the safety of guests and team members and the security of the hotel and property; Patrol the interior of and the perimeter of the hotel and the property to observe a ...
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Hilton Hotels Corporation Charlotte, United StatesHilton Hotels - JobID: HOT0AL21 [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote ...
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Head of Sales
2 weeks ago
Hilton Charlotte, NC, United StatesSales Coordinator- Doubletree South Charlotte Tyvola · Provides the director and managers of sales and marketing with administrative and clerical support including word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding, answering telephones, proc ...
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Director of Sales
3 weeks ago
Hilton Charlotte Executive Park Charlotte, United StatesA Director of Sales with DoubleTree South Charlotte Tyvola is responsible for maximizing the value of the asset by driving above-market topline revenues and creating a world-class culture, to attract and retain the very best talent, across specific commercial functions. Hilton is ...
Guest Service Agent FT- DoubleTree South Charlotte Tyvola - Hilton
Description
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it allJob:
Guest Services, Operations, and Front Office
Title:
Guest Service Agent FT- DoubleTree South Charlotte Tyvola
Location:
null
Requisition ID:
HOT0AL21
EOE/AA/Disabled/Veterans
