- Key responsibilities include customer case management and proactively sharing resources and insights to maximize value and engagement.
Pooled Customer Success Manager, SMBRemote - Bridgeport - Muck Rack
Description
Pooled Customer Success Manager Role
Muck Rack's AI-powered platform streamlines PR workflow to help businesses generate positive media coverage and monitor mentions to manage brand reputation.
The role involves collaboration with cross-functional teams and using tools like Salesforce to prioritize tasks effectively.