- Focus on operational execution, service delivery and service costs, KPI's and continuous improvement.
- Delivers updates to senior leadership on effectiveness of company's logistics efforts.
- Partners with Business Development team to ensure customer needs are met and issues are resolved.
- Monitors and maintains the success, accuracy, status, and operational effectiveness of implemented plans, policies, and operating procedures.
- Provides leadership within the business, encouraging use of analysis to drive decision-making and development of improvements.
- Responsible for coordinating and supervising all traffic functions relating to freight movement in and out of a facility and developing inbound/outbound transportation reports for management.
- Direct and supervise the scheduling of inbound/outbound shipments to ensure most economical utilization of carriers based on service parameters; interface with operations to resolve any problems associated with scheduling; recommend programs that improves the transportation function; and could include customs concerns and regulating costs.
- Assess and recommend ideal shipping methods, routing, and carriers to meet necessary parameters, specifications, and costs.
- Provide guidance on import/export Freight Classification, Harmonization Coding, Country of Origin, NAFTA Certificates of Origin, and C-TPAT management and compliance.
- Investigate and implement corrective actions when substandard carrier performance is reported.
- Ensure timely submission of operation templates from carriers including a carrier scorecard, monthly reporting, and operational excellence projects.
- Develop and implement a proactive track and trace process to ensure all shipments are delivered in a timely manner; provide track and trace information to the customer in a timely manner.
- Develop and operate an effective transportation information reporting system; ensure the accurate and timely preparation, processing, distribution, and retention of all necessary reports and records regarding transportation operations; and develop additional and/or enhanced reports to support customer's changing needs.
- Provides transportation support and assistance to customers as needed and participate in customer meetings.
- Ensure compliance with all regulatory issues within scope of service.
- Bachelor's Degree in Logistics or related operations discipline or equivalent work experience in lieu of the degree is required.
- Minimum 5 years' experience in a distribution center environment/warehousing/third-party logistics (3PL) is required.
- Minimum of 5 years of experience, preferably in a multi-customer logistics environment responsible for managing customer relationships, contract negotiation, pricing, and P&L.
- Working knowledge of federal and state transportation regulations required.
- Experience with LTL, FTL, Air, Small Package, and/or Ocean transportation.
- Excellent organizational and analytical skills.
- Prioritization and problem-solving skills essential.
- Excellent communication skills, both written and oral, and the ability to effectively interact with customers.
- Technical Skills.
- Previous experience working with TMS, WMS and other transportation related systems.
- Demonstrated knowledge and user experience with Excel, Access, E-Mail, and Word Documents.
- Ability to effectively manage changing and conflicting priorities and resolve appropriately.
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Transportation Manager - Strongsville, United States - Delivered
3 weeks ago
Description
Delivered is a technology-driven company that unlocks capacity by stitching together currently available space for nationwide parcel delivery. Delivered provides high-volume e-retail brands the ability to connect their customers with their products faster and more cost-efficient. Additionally, the Delivered visibility layer provides customers customized delivery options that significantly reduce loss, damage, and theft, the things that can make online shopping a real pain.
Delivered's customer experience is a world of change. When the parcel leaves a shippers dock, Delivered's technology takes over. Through our sort centers, we put packages on the most efficient path to their destination through our network of middle and last-mile partners resulting in an incredible experience for the shipper and recipient. As a bonus, Delivered's parcel orchestration process saves up to 70% on greenhouse as we utilize currently available capacity.
Delivered started as a side project for the founder, Andrew Hurst. Spending nearly 20 years in the logistics industry, Andrew saw firsthand how the industry has changed along with people's purchasing habits. He saw his current customers facing capacity issues, transit delays, and substantial price increases from a few select incumbent carriers. The real problem was that this not only affected the e-retailers, but it also affected the consumer, the buyer... people like him. As a proven entrepreneur, he set out to fix the problem e-retailers face when connecting their customers with their physical products.
Delivered is currently in the process of building our product for commercialization. With a successfully proven leadership team, Delivered is poised for high growth over the next two years as we rapidly expand our footprint across the US. With nearly 1m packages ready to move on Delivered, we are excited to start delivering for our customers.
Job Summary:
Do you have Samurai Spirit, Trailblazer Passion, and Indiana Jones Attitude? If so, come join our team The Transportation Manager is responsible for the successful operations of logistic/warehouse operations. You will serve as an expert resource to Delivered to improve the execution, service delivery and service costs, which includes identifying opportunities and trends. You will be a problem solver.
You will help formulate strategies to maximize profitability and address issues with resolution. You will be responsible for planning, directing, coordinating, and maintaining economical and efficient transportation services. The strategic business objective is to coordinate with operations to suggest enhancements that will drive customer satisfaction and grow the business.
Responsibilities:
Education/Experience
We are an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified individuals regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran's status, or other legally protected classification in accordance with applicable federal, state, and local law.
