- Follow Standard Operating Procedures (SOP), IRB Protocols, and regulatory requirements.
- Complete all process and procedure training as required.
- Create a welcoming environment for donors to increase donor retention and participate in donor recruitment, as needed.
- Consent donors and perform pre-donation donor screening qualification processes according to SOPs, as needed.
- Schedule donors according to collection requirements and site availability.
- Maintain confidentiality with respect to personnel, donors, and site records utilized during all duties.
- Review donor record files for accuracy and completeness and ensure documentation is performed according to SOPs.
- Demonstrates decision making skills and works independently to solve issues.
- Provide email notifications to all customers receiving shipments.
- Coordinate courier pickup times and oversee communication of shipment notifications to customers.
- Communicate order issues to internal customer service teams.
- Monitor supply levels and enter purchase and receipt requests, as necessary.
- Continually improve communication between different areas to reduce errors and increase efficiency.
- High School Diploma or equivalent, required.
- None required.
- Proficiency in a variety of computer software programs including MS Office
- Ability to work in a team laboratory environment with knowledge or familiarity with scientific terminology.
- Ability to communicate clearly with colleagues, management, and suppliers.
- Ability to work under pressure.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
-
BioIVT is a leading global provider of research models and value-added research services for drug discovery and development. We specialize in control and disease-state biospecimens, including human and animal tissues, cell products, blood and other biofluids. Our unmatched portfo ...
Berkeley, CA $60,000 - $115,000 (USD) per year2 days ago
-
· BioIVT is a leading global provider of research models and value-added research services for drug discovery and development. We specialize in control and disease-state biospecimens, including human and animal tissues, cell products, blood and other biofluids. Our unmatched por ...
Berkeley, CA, US $60,000 - $115,000 (USD) per year1 week ago
-
The Operations Associate I will play a crucial role in supporting the donor center team by managing orders from initiation to completion. · Follow Standard Operating Procedures (SOP), IRB Protocols, and regulatory requirements. · Complete all process and procedure training as req ...
Berkeley Full time1 month ago
-
Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Front Office & Eligibility Coordinator to work at our Oakland/Berkeley location. · ...
Oakland $20 - $21 (USD) Full time1 month ago
-
We are looking for a Supervisor to be part of a first-class Front Office Team that provides assistance in the day to day activities of the front office. · , Coordinate staffing and payroll... · , Monitor associate productivity... · , Demonstrate correct procedures when greeting g ...
Berkeley, CA1 month ago
-
We are looking for a Supervisor to be part of a first-class Front Office Team that provides assistance in the day to day activities of the front office. · ...
Berkeley1 month ago
-
+Job summary · Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, · +ResponsibilitiesImplement company and franchise programs. · Prepare forecasts and reports ...
Berkeley $87,000 - $97,000 (USD)1 month ago
-
We are looking for a Supervisor to be part of a first-class Front Office Team that provides assistance in the day to day activities of the front office. · ...
Berkeley, CA1 month ago
-
What We Look For... · We are in search of a smart, friendly, customer and team oriented Front Office Manager who will be responsible for supervising the daily of operations of the front office team to help maximize revenues, profits and professionalism, while providing an example ...
Berkeley $52,000 - $90,000 (USD) per year5 days ago
-
What We Look For... · We are in search of a smart, friendly, customer and team oriented Front Office Manager who will be responsible for supervising the daily of operations of the front office team to help maximize revenues, profits and professionalism, while providing an example ...
Berkeley, CA $52,000 - $90,000 (USD) per year5 days ago
-
About Us · At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests—and a ...
Berkeley $87,000 - $97,000 (USD)2 days ago
-
What We Look For... · We are in search of a smart, friendly, customer and team oriented Front Office Manager who will be responsible for supervising the daily of operations of the front office team to help maximize revenues, profits and professionalism, while providing an example ...
Berkeley, CA $52,000 - $90,000 (USD) per year1 week ago
-
Overview · Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Front Office & Eligibility Coordinatorto work at our Oakland/Berkeley location. The Front Office & Eligibility Coordinator will work with a multi-disciplinary team in the delive ...
Oakland $20 - $21 (USD)21 hours ago
-
+Job summary · Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Front Office & Eligibility Coordinator to work at our Oakland/Berkeley location.+ResponsibilitiesGreets all patients and visitors in a warm and friendly manner and utilizes ...
Oakland, CA1 month ago
-
The School Based Health Center Front Office Coordinator is part of a patient-centered care team composed of a clinical provider, medical assistant, and auxiliary staff providing urgent and primary care health services in a school-based health center setting. · ...
Emeryville $20 - $21 (USD) Full time1 month ago
-
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction quality service compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. · ...
Berkeley1 month ago
-
The School Based Health Center Front Office Coordinator is part of a patient-centered care team composed of a clinical provider. · a medical assistant and auxiliary staff providing urgent and primary care health services in a school-based health center setting. · Under the genera ...
Emeryville $20 - $21 (USD)1 month ago
-
Busy medical practice in downtown Oakland has an opening for a Cantonese-speaking full-time front office receptionist. · Seeking an individual who enjoys working as part of a team and provides excellent customer service. Excellent organizational skills and ability to prioritize r ...
Oakland, CA1 week ago
-
++We're seeking someone who takes ownership of their work and enjoys being the welcoming face of the practice. · ++Greet and check patients in and out · Answer phones, emails, and texts professionally efficiently · -{ ...
Oakland, CA1 month ago
-
Come join our family Sorenson Vision has been providing excellent eye care to the East Bay and surrounding areas since 1956. We are seeking a full-time front desk receptionist for our busy ophthalmology practice in Berkeley. Our well-established practice includes ophthalmologists ...
Berkeley, CA1 week ago
-
Front Office & Hotel Operations Manager · Boutique Private Club Hotel | Nob Hill | 22 Guest Rooms · The University Club of San Francisco · The University Club of San Francisco is one of the city's most historic and distinctive private clubs. Founded in 1890 and located atop Nob H ...
San Francisco, CA $60,000 - $115,000 (USD) per year1 day ago
Front Office - Berkeley - Asterand
Description
BioIVT is a leading global provider of research models and value-added research services for drug discovery and development. We specialize in control and disease-state biospecimens, including human and animal tissues, cell products, blood and other biofluids. Our unmatched portfolio of clinical specimens directly supports precision medicine research, aiming to improve patient outcomes by coupling comprehensive clinical data with donor samples. As the premier supplier of hepatic products, including hepatocytes and subcellular fractions, BioIVT enables scientists to better understand the pharmacokinetics and drug metabolism of newly discovered compounds and their effects on disease processes. By combining our technical expertise, exceptional customer service and unparalleled access to biological specimens, BioIVT serves the research community as a trusted partner in elevating science.
SUMMARY
The Operations Associate I will play a crucial role in supporting the donor center team by managing orders from initiation to completion. Key responsibilities include scheduling courier shipments, triaging orders, coordinating donor schedules, completing documentation packages, and preparing products for shipment.
This position will ensure compliance with Environmental Health and Safety (EHS) policies, State Departments of Health, Good Documentation Practices (GDP), Good Laboratory Practice (GLP), Good Manufacturing Practices (GMP), Good Clinical Practices (GCP), Good Laboratory Practice (GLP), Standard Operating Procedures (SOPs), EMEA and FDA Guidelines, general State and Country Regulations such as but not limited to (CLIA, CAP, USP, ISO 9001, USDA regulations, HTA license, DEA and State Controlled Substance programs) where site appropriate.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
This position may require up to 5 % travel over the course of a year.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
Other Skills and Abilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to: stand; walk, sit, and stoop.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds.
WORK ENVIRONMENT
General business hours for the position will be Monday - Friday. Occasionally evening hours and weekends may be required. While performing the duties of this job, frequently required to use personal protective equipment to prevent exposure to hazardous materials. The employee has potential for exposure to fumes, airborne particles and toxic or caustic chemicals, biohazards, flammable liquids. The employee is occasionally required to use equipment with moving mechanical parts, with risk of electrical shock and vibration. The noise level in the work environment is usually moderate, at times, the noise level can be louder and hearing protection may be required. The employee may work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. All job requirements are subject to modification to reasonably accommodate individuals with disabilities. Continued employment remains on an at-will basis, unless otherwise contractually bound.
We offer a comprehensive benefit package for eligible team members, including medical, dental, vision, short-term/long-term disability, life insurance, hospital indemnity and accident insurance. We also provide a generous retirement plan with a company match. Eligible employees enjoy competitive time-off policies and a collaborative environment that promotes growth from within. Enjoy company-sponsored events for the entire team
Join Us
We can't wait to work with you At BioIVT, we believe that diversity and inclusion are key drivers of innovation and success. We are committed to creating a workplace where everyone feels valued, respected and empowered to bring their unique perspectives to the table. We seek to build a diverse team and encourage applications from people of all backgrounds, experiences and identities.
To Learn more about our mission and team culture, click here
-
Front Office
Only for registered members Berkeley, CA
-
Front Office
Only for registered members Berkeley, CA, US
-
Front Office
Full time Only for registered members Berkeley
-
Front Office
Full time Only for registered members Oakland
-
Front Office Supervisor
Only for registered members Berkeley, CA
-
Front Office Supervisor
Only for registered members Berkeley
-
Front Office Manager
Only for registered members Berkeley
-
Front Office Supervisor
Only for registered members Berkeley, CA
-
Front Office Manager
Only for registered members Berkeley
-
Front Office Manager
Only for registered members Berkeley, CA
-
Front Office Manager
Only for registered members Berkeley
-
Front Office Manager
Only for registered members Berkeley, CA
-
Front Office
Only for registered members Oakland
-
Front Office
Only for registered members Oakland, CA
-
Front Office Coordinator
Full time Only for registered members Emeryville
-
Assistant Front Office Manager
Only for registered members Berkeley
-
Front Office Coordinator
Only for registered members Emeryville
-
Front Office Receptionist
Only for registered members Oakland, CA
-
Front Office Administrator
Only for registered members Oakland, CA
-
Front Office Receptionist Ophthalmology
Only for registered members Berkeley, CA
-
Front Office
Only for registered members San Francisco, CA