Customer Service Quality Analyst - New York - Ten Group

    Ten Group
    Ten Group New York

    1 day ago

    $80,000 - $120,000 (USD) per year
    Description

    We are seeking a Customer Service Quality Analyst to join our team at Ten Group in New York, US. As a key member of our Operations department, you will play a crucial role in ensuring the highest level of service quality for our members.

    Key Responsibilities:

      Monitor and score calls and requests on time each month within each team

    Traits We Look For:

    œ Passionate about delivering exceptional customer experiences


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