Customer Service Representative - Lake Mary, United States - Magnit

Description

This is a temporary role through Magnit Global with one of the world's leading health insurance companies.

Schedule Notes:

• Monday - Friday, 10:00 AM - 7:00 PM EST
• Training - 9:00 AM - 6:00 PM (2-3 weeks)
• Position is 100% remote as of now - possibly hybrid; candidates need to be local to Orlando, FL

Responsibilities:

• Delivers basic technical, administrative, or operative Customer Service tasks.
• Performs simple data entry, sorts requests, and maintains files.
• Understand simple instructions and procedures.
• Performs Customer Service duties under direct instruction and close supervision.
• Work is allocated on a day-to-day or task-by-task basis with clear instructions.
• Entry point into professional roles.
• Order Entry, Inbound Calls & be able to multi-task between tasks.
• Great organization skills and an active listener.

Required Skills:

• Call Center experience
• Customer Service
• Multitasking

Education:

• HS Diploma Required - no other certs required

Hourly Pay Rate Range (dependent on location, experience, and expectation):

• The pay range that Magnit reasonably expects to pay for this position is: $14.00/hour-$17.00/hour
• Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).