Administrative Assistant - Kings Mountain, United States - City of Kings Mountain

Description

Job Description

ADMINISTRATIVE ASSISTANT FOR WATER RESOURCES

GENERAL DEFINITION OF WORK:

Performs responsible, skilled clerical and routine administrative work in the performance of a variety of tasks. Key skills include:

• Customer Service -- Receptionist for citizens with issues related to water and sewer issues. Follow up to assign tasks and ensure that work is completed in a timely manner. Ideal candidate would be a self starter who is capable of independent decision making
• Administrative -- paying invoices is critical for this role. Daily invoices to code and submit for payment. Multi-tasking and organizational skills are critical.
• Reporting -- daily reports must be submitted to regulatory agencies. Proficiency in Microsoft Word and Excel are required.

Starting pay for this role will be $ $17.80/hour.

Excellent full time benefits package including retirement.

Schedule: Monday -- Friday 7:00 am -- 3:30 pm

TYPICAL TASKS:

Receives calls and callers for the department director; ascertains the nature of business, directs to appropriate section for disposition; answers questions and responds to inquiries or complaints on department operations, policies and procedures.

Processes service requests.

Dispatches messages via proper communication methods;

Undertakes special projects as assigned by the director;

Maintains calendar, schedules appointments and interviews;

Prepares and follows up on work orders for proper and timely action;

Maintains proper records on personnel, inventories and operations;

Prepares reports as required;

Schedules meetings, records actions and follows up on results;

Maintains databases, files, computer programs and other records;

Routes mail, answers correspondence;

Operates standard and specialized office equipment;

Handles requisitions/receiving reports and other financial matters;

Performs related tasks as required.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of office practices, procedures, equipment and techniques;

Knowledge of business English, spelling and arithmetic; general knowledge of the organization and functions of the department and of administrative policies and practices; ability to keep office records and prepare accurate reports from file sources; ability to perform most office management details without referral from supervisor; ability to deal with supervisors, employees and the public courteously and tactfully.

EDUCATION AND EXPERIENCE:

Any combination of education and experience equivalent to graduation from high school and extensive experience in secretarial and office work in an executive office setting.

SPECIAL REQUIREMENTS:

Under very limited circumstances, it may be required to work non-regular hours.