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    Barista (Part-Time) UPMC Passavant - Pittsburgh, United States - University of Pittsburgh Medical Center

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    Part time
    Description
    UPMC Passavant Hospital is seeking a Part-Time Barista to work in our Starbucks Coffee Shop.


    UPMC Passavant is conveniently located just north of downtown Pittsburgh off of McKnight Blvd, 10 minutes from Ross Park Mall.


    Purpose:
    Prepares espresso drinks, smoothies and coolers based on customer requests and according to standards. Performs cashiering duties, maintains workstation and stocks supplies as needed. For each and every guest create a memorable experience by providing fast, friendly and courteous service. Follows Starbucks standards by providing outstanding customer service through product knowledge.


    Responsibilities:

    • Welcome questions and educate guests.
    • Make espresso drinks, smoothies and coolers that are delivered to the guest in less than three (3) minutes.
    • Operate espresso machine and video screen.
    • Identify each drink and delivery.
    • Performs cleaning tasks in accordance with store standards.
    • Follows cash handling procedures and cash handling policies.
    • Contributes to store profitability
    • Contributes to store goals for increasing sales and improving profits.
    • Learns and demonstrates creating the Starbucks experience.
    • Offers customer demonstrations and samples using brewing equipment, discovers customer needs and appropriately suggest product with customers to enhance service and meet sales goals.
    • Prepare and produce all drinks to the Starbucks standard.
    • Batch like drinks together. Keep quest areas clean.
    • Respond to the customer needs and thank each customer.
    • Demonstrates the Just Say Yes behavior by taking care of customers needs.
    • Follows store policy and procedures.

    Qualifications:

    • Ability to accurately count and perform basic mathematical function required.
    • Excellent customer service skills required.
    • Must have the ability to work as part of a team.
    • Effective communication skills required.
    • Ability to use Point of Service system required.
    • Previous cashier experience preferred.

    Licensure, Certifications, and Clearances:

    • Act 34
    UPMC is an Equal Opportunity Employer/Disability/Veteran


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