Field Engineer - Seattle, United States - UST Inc

Description

Who we are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of over 29,000+ practical problem solvers and creative thinkers in over 30+ countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, youll create a boundless impact that transforms your careerand the lives of people across the world.

Visit us at

The Opportunity

As a Field Engineer, you will play a crucial role in providing technical support to nearby airports and stations. You will be responsible for troubleshooting and resolving issues related to POS systems, networks, digital signage, payment terminals, PCs, scanners, and other devices. Collaboration with our second level support teams will be essential to effectively address and resolve complex technical challenges.

Key Responsibilities:

• Provide on-site technical support to airports and stations in the designated area.
• Troubleshoot and resolve issues related to POS systems, networks, digital signage, payment terminals, PCs, scanners, and other devices.
• Collaborate with the second level support team to escalate and resolve complex technical issues.
• Perform preventive maintenance and routine inspections of equipment to ensure optimal performance.
• Document and report all technical issues and resolutions accurately and timely.
• Provide training and support to end-users on the proper use of technology equipment and systems.

Qualifications:

• Strong knowledge of POS systems, networks, digital signage, payment terminals, PCs, scanners, and other related devices.
• Excellent problem-solving skills and ability to work independently with minimal supervision.
• Effective communication and interpersonal skills to collaborate with team members and clients.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.

Willingness to travel to various airport and station locations within the designated area.

What We Believe

Were proud to embrace the same values that have shaped UST since the beginning. Since day one, weve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion, and to place people at the center of everything we do.

Humility

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity

Through business, we will better the lives of those less fortunate than ourselves.

Integrity

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.