- Own systems including:
- Property Management Systems (PMS)
- Central Reservation Systems (CRS)
- Revenue Management Systems (RMS)
- Point of Sale (POS)
- Guest experience and loyalty platforms
- Other specialized systems related to hotel resort ancillary services
- Partner with Operations, Revenue, Marketing, and Finance leaders
- Lead standardization of systems across brands and properties
- Ensure integrations between PMS, CRM, ERP, and payment platforms
- Support digital guest journeys (booking, check-in/out, mobile keys, etc.)
- Enable data-driven pricing, occupancy, and labor optimization
- Manage vendor relationships and contract performance
- Support new property openings and conversions
- 8+ years hospitality systems experience
- Deep expertise in hotel operational workflows
- Experience with major hospitality platforms (eg, Opera, Oracle, Amadeus, Mews)
- Experience scaling systems across multi-property portfolios
- Strong customer-centric mindset balanced with operational rigor
- Experience operating in multi-business-unit or multi-industry environments.
- Strong stakeholder management skills and ability to align diverse teams around a common data vision.
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Hospitality Technology Lead Analyst - Orlando - CIG COMPANIES SERVICES
Description
Role Summary The Hospitality Lead Analyst owns the guest-facing and property operations systems across hotels and resorts, ensuring a seamless guest experience while optimizing revenue, labor, and operations.
Key Responsibilities
Required Experience & Skills
Preferred Qualifications & Skills
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Products Analyst, Lead
Only for registered members Orlando
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Graphic Analyst Lead
Only for registered members Orlando, FL
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Lead CRM Analyst
Only for registered members Orlando
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Lead Portfolio Analyst
Only for registered members Orlando
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Lead Portfolio Analyst
Only for registered members Orlando, FL
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Technology Lead Analyst
Only for registered members Orlando, FL
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Technology Lead Analyst
Only for registered members Orlando
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Technology Lead Analyst
Only for registered members Orlando
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Lead Analyst, Healthcare
Only for registered members Orlando
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Financial Analyst Lead
Only for registered members Orlando
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Technology Lead Analyst
Only for registered members Orlando, FL
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Financial Analyst Lead
Only for registered members Orlando, FL
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ERP Lead Technology Analyst
Only for registered members Orlando, FL or College Station, TX, FL
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Hospitality Technology Lead Analyst
Only for registered members Orlando, FL
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Products Analyst, Lead
Only for registered members Orlando, FL
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Hospitality Technology Lead Analyst
Only for registered members Orlando
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Senior Lead Business Analyst
Only for registered members Orlando
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Financial Analyst Lead
Only for registered members Orlando, FL
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Technology Lead Analyst
Only for registered members Orlando, FL
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Hospitality Technology Lead Analyst
Only for registered members Orlando, FL
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Senior Datawarehouse Analyst, Team Lead
Only for registered members Altamonte Springs