L3 Support Engineer – Genesys Contact Center Platform - Houston

Only for registered members Houston, United States

1 month ago

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+Job summary
The L3 Support Engineer will be responsible for providing third-level technical support for the Genesys Contact Center platform.

This role involves troubleshooting, incident resolution, and collaboration with cross-functional teams to ensure optimal performance and availability of the contact center systems.

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Qualifications

  • Minimum 7 years of experience in Genesys Contact Center support.
  • Proven expertise in debugging and resolving complex platform issues.

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