ADR Analyst - Jacksonville, United States - RYZE Claim Solutions
Description
Job Description
Job DescriptionOverview:
Alternative Dispute Resolution (ADR) Analyst will be responsible for multitasking and resolving requests,
working with multiple leaders in a complex claims environment including multiple projects. This individual will
exemplify professionalism and exude enthusiasm, with an unwavering commitment to confidentiality.
Essential Functions:
• Responsible for preparing monthly reports for clients.
• Responsible for departmental communication, such as memos, emails, invoices and other
correspondence.
• Review and troubleshoot timesheets for management approval.
• Assist with developing and maintaining accounting/invoicing functions for department.
• Provide support and problem solve with department employees.
• Responsible for inbound and outbound calls.
• Assist with training new appraisers and/or other departmental employees as it relates to processes and
procedures.
• Responsible for reviewing and processing appraisal reports, estimates and invoices.
• Additional related duties as assigned.
Requirements:
• Bachelor's degree in related field of study strongly preferred.
• Minimum of 2 years experience working in Property Claims environment.
• Experience providing administrative/project support preferred.
• Prior experience with first party residential property insurance appraisal process.
• Accounting/data entry experience a must.
• Experience prioritizing multiple projects and changing deadlines.
• Expert time management skills while working in a growing high-demand atmosphere.
• Experience working in Xactanalysis estimating platform.
• Excellent communicator, both written and verbal.
• Work independently and follow-up on unresolved assignments/requests.
• Proficient with MS Office suite including Visio, Excel, Outlook, etc