Sales Training and Enablement, Senior Manager - Boston, United States - athenahealth

Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary

The Sales Training & Enablement Senior Manager is a member of the Sales Enablement team within the Sales organization.

This role is responsible for the design, development and delivery of learning experiences and resources that prepare the Sales resources for their new role and/or ongoing skill development.

The Sales Training & Enablement Senior Manager will design and deliver assessments to ensure knowledge transfer has occurred. The Sales Training & Enablement Senior Manager will evaluate program impact and effectiveness and report results to key stakeholders.

Essential Functions (Duties And Responsibilities)

70%:

Partner with key stakeholders to develop a deep understanding of the job responsibilities, skills, competencies and knowledge required for key roles within the Sales organization and how success in the role will be measured

Develop and update as required a compelling new hire onboarding program and/or ongoing enablement programs with clear learning objectives, lesson plans, a mix of learning and practicing experiences.

Develop compelling program materials and learning experiences leveraging a mix of modalities including instructor-led, virtual and digital
Partner with Instructional Designer to develop digital training programs that meet defined requirements
Deliver training and enablement programs partnering with SMEs as required.

Serve on a multi-person sales methodology delivery program both immersing in a train the trainer program and executing the program itself when applicable.

Develop attendee assessment and certification strategy as required
Partner with Commercial Strategy and Operations resources to develop reporting strategy

30%:

Plan program schedule and communicate dates with stakeholders
Develop and deliver program evaluations and derive insights that inform ongoing program development and delivery
Report program status and results with stakeholders

Education & Experience Required

Bachelors Degree
4+ years of experience in a sales training and enablement role; experience in the healthcare IT industry and/or an athenaOne sales role preferred
Experience in Learning & Development a plus
Experience in a highly client-focused fast-paced environment preferred
Experience managing at least one direct report; management of a team preferred
Experience driving both soft skill and hard skill training modules

Knowledge & Skills

athenaOne knowledge including the ability to deliver a compelling value-focused demonstration
Natural inclination to assist, coach, and transfer knowledge to team members
Project Management expertise with ability to manage multiple complex projects simultaneously
Ability to conduct thorough needs analysis to scope program development
Program development expertise with an understanding of how to design and develop engaging learning experiences
Top notch presentation and facilitation skills
Strong communication skills with a talent for effectively delivering constructive feedback
Excellent organizational and time management skills

For Candidates Located In California, Colorado, New York City, And Westchester County (NY), Please Visit The Following Link For Pay Range Information


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About Athenahealth


Heres our vision:
To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Whats unique about our locations?

From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealths offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams.

Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together.

Our Company Culture Might Be Our Best Feature.

We don't take ourselves too seriously. But our work? Thats another story.

athenahealth develops and implements products and services that support US healthcare:
Its our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talentedemployees or athenistas, as we call ourselves spark the innovation and passion needed to accomplish our goal.

We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where everyathenistafeels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability.

Giving back is integral to our culture.

Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future.

As part of the evolution of athenahealths Corporate Social Responsibility (CSR) program, weve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborativeworkspaces some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons.

And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athenistas with our flexibility.

While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,full-time.

With consistent communication and digital collaboration tools, athenahealthenablesemployees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunitythats why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

Were happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process.

If you are unable to access or use this online application process and need an alternative method for applying, please contact us at for assistance.

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