Intake Specialist - Lusk Boulevard San Diego, California, United States

Only for registered members Lusk Boulevard San Diego, California, United States

11 hours ago

Default job background
$62,400 - $72,800 (USD) per year
Description · Join a premier team known for exceptional client care. As our first point of contact, you'll help evaluate potential cases and keep matters moving with accuracy and empathy. · What you'll do: · Evaluate 5–6 potential clients daily by phone, while also addressing ema ...
Job description
Description

Join a premier team known for exceptional client care. As our first point of contact, you'll help evaluate potential cases and keep matters moving with accuracy and empathy.

What you'll do:

  • Evaluate 5–6 potential clients daily by phone, while also addressing email and in-person communications as needed.
  • Research claims/entities and draft concise internal memos to support case evaluation.
  • Perform document review and keep our database/CRM and calendars spotless.
  • Collaborate across the firm and pitch in where needed—including assisting with new-hire training when applicable.

What you'll bring:

  • Superior organization (documents & calendar) and reliable follow-through in a fast pace.
  • Meticulous intake skills and critical thinking to spot strengths, weaknesses, and themes.
  • Excellent communication (written & verbal) and professionalism with a wide range of personalities.
  • Comfort multitasking and adapting as priorities shift in a growing firm.
  • Proficiency with MS Word, Excel, and practice management software.
  • Spanish fluency preferred.

What We Offer:

  • Hourly pay: $26-$28 BOE
  • Industry-Leading Benefits:
  • Firm pays 100% of premiums for dental and vision
  • Firm pays 100% of all Silver-level medical plans
  • Firm contributes approximately 10% toward retirement (3% Safe Harbor + 7% Profit Sharing)
  • $500 annual FSA contribution
  • Time for Life: Accrual of 80 hours of PTO (additional 40 hours on 3rd anniversary), 40 hours sick pay, plus your birthday off as a fully paid day.

How to Apply: If you're excited to build a long-term career in plaintiff-side employment law through client intake, we'd love to hear from you. Please email your resume and a brief cover letter highlighting your relevant experience to 

Qualifications
  •  Ability to conduct thorough intake calls, assess facts critically, and identify key employment law issues.
  • Strong written and verbal communication skills, including drafting clear internal summaries.

  • Excellent organization, attention to detail, and follow-through in a fast-paced, high-volume environment.

  • Ability to multitask, adapt, and prioritize shifting deadlines and workloads.

  • High level of professionalism, discretion, and emotional intelligence with diverse personalities.

  • Proficiency in MS Word, Excel, and legal practice management/intake software.

  • Spanish fluency preferred; plaintiff-side employment law experience a plus.



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