Strategic Projects Manager - Chicago, United States - Grubhub

Description

About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you
The Impact You Will Make
The Manager, Strategic Projects will play a pivotal role in driving the successful execution of key projects aimed at advancing the strategic objectives of our SMB account management organization. This position requires a highly organized and proactive individual with strong leadership skills, a strategic mindset, and a proven track record of project management excellence.
Duties will include, but are not limited to:

• Lead the planning, execution, and delivery of strategic projects aimed at enhancing our SMB account management capabilities.
• Collaborate closely with cross-functional teams, including sales, marketing, customer success, and product development, to ensure alignment and synergy across projects.
• Effectively communicate project updates, milestones, and risks to internal stakeholders and senior leadership, fostering transparency and accountability throughout the project lifecycle.
• Analyze data and performance metrics to identify trends, opportunities, and areas for improvement, guiding strategic decision-making and resource allocation.
• Provide strategic guidance and recommendations to senior leadership based on project findings and insights, driving continuous improvement and innovation.
• Proactively identify potential risks and obstacles to project success, developing contingency plans and mitigation strategies to address them effectively.
• Monitor project progress and performance against key performance indicators (KPIs), making adjustments as necessary to keep projects on track and within scope.

What You Bring to the Table

• Bachelor's degree in business administration, project management, or a related field; advanced degree or certification (e.g., PMP) preferred.
• 5-7 years of experience in sales management, account management, or business development within the restaurant or hospitality industry.
• Proven experience in project management, preferably within a SMB account management or client services environment.
• Strong leadership and interpersonal skills with the ability to inspire, motivate, and empower team members to achieve their full potential.
• Strategic thinker with a results-oriented mindset and a demonstrated ability to develop and execute effective sales strategies and initiatives.
• Excellent communication, negotiation, and presentation skills with the ability to build rapport and influence decision-makers at all levels.
• Proficiency in CRM software and other sales tools, and a strong analytical mindset with the ability to analyze data, derive insights, and make data-driven decisions.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

And Of Course, Perks

• Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
• Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email