Service Desk Engineer - Durham
3 weeks ago

Job summary
We're an IT consultancy that helps organisations get the best out of their technology. That means keeping them secure and keeping the bad guys out, making sure everything works and is easy to use, and doing smart things with data and software to give their business an edge.We're looking for a Service Desk Engineer who is passionate about delivering exceptional customer experiences above all else. You'll communicate clearly and proactively throughout every stage of a ticket, ensuring clients always feel valued and reassured.
Alongside this customer-first mindset, you'll bring a love for technology, a collaborative approach, and a genuine interest in continual improvement as you support our diverse range of clients across our expanding global team.
Job description
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