Sales Marketing Coordinator - Olympia, United States - AKA Hotels+Hotel Residences

Description

AKA White House is is seeking a dynamic Sales & Marketing Coordinator to join our teamThe Sales & Marketing Coordinator will play a key role in engaging guests, clients, and team members with enthusiasm and professionalism.

Your responsibilities will include supporting sales efforts, coordinating marketing initiatives, and ensuring exceptional service delivery to our valued clientele.

Team Member Responsibilities:

Engage all guests, clients, and team members with an upbeat can-do attitude, encouraging repeat businessUtilize PMS reservation system to provide transparent communication to on property teamAssist group sales team with responding to group sales leads as needed by email and Cvent, and ensuring group pipeline is constantly up to dateDedicated sales support for Sales Director, Business Travel to include communicating with high level VIP company and travel agents.

Partner with Business Travel Director to ensure the CRM, SELL is updated with client information and the most up to date pipelineArrange amenities and welcome notes for VIP sales clients, review arrivals report 3 days prior to notify team of upcoming VIP staysFluent with AKA rate loading guidelines, partners with Leadership and Revenue team to ensure all information is accurateRespond to all social leads, to include inquiries for weddings, reunions etc to include partnering with Conference Services Manager to service groupsAssist Team in maintaining Cvent & Hotel Planner platform for the property, making sure descriptions are updated and leads are responded toAssist Conference Services Manager with rooming list entry and client communication as requiredAttend department meetings as required, to include week sales meetings and Operations meetingsProvide tours for clients on behalf of the sales when needed, as well as individuals booking social eventsProvide support on the pre-arrival engagement with all key clientsAssist Sales team daily, on request, for assistance with individual reservationsOrganize TEAMS files, confirming collateral and documents being used are current Assist with related administrative responsibilities and perform other duties as assigned, requested, or deemed necessary by managementAssists with copy writing, creation, and deployment of all e-blast messagingAssist with the development, design, editing and distribution of all property collateral and promotionsPrepares marketing activity reports as neededDevelop marketing materials and assemble information packages (e.g., brochures, promotional materials, maps) for promotional events, property tours, and conferencesPerform regular audits of all website information to ensure accuracy and currency of informationAssist with editing and loading new content, including promotions, menus, packages and suite/room descriptions and imagery on through the Content Management System (CMS)Partner with Revenue Management Team to develop exciting packages, package names and package copy

Required Skills & Qualifications:
Minimum 1-3 experience working in a hotel or 1-3 years in sales and marketingBachelor's degree (B.

A.) from four‐year College or UniversityMust have proficient knowledge of a variety of computer software applications in word processing spreadsheets, database, and presentation software (MSWord, Excel, Powerpoint)Experience with Maestro or Opera, ASEM experience preferredMust be positive, energetic, self-starter and self-motivatingSuperior organization skills in high pace environmentStrong time management, organization skills with an emphasis on attention to detailMust be extremely flexible and adaptable to daily frequent changes in a fast-paced environmentFlexible hours might be required based on client needs and time zonesDemonstrated strong resident service, problem solving and decision making skills.

Our Team Members enjoy very generous PTO; Health; Dental; Vision benefit plans and 401(k) with Company match. We recognize and promote top performers because we know that our success is due to your achievements.

AKA Hotels + Hotel Residences is a part of Korman Communities, a family owned and operated company, we consider our Team Members the most important asset.

With over 100 years of history and experience behind us we're always looking for Team Members ready to join our family.

ABOUT AKA WHITE HOUSEAKA White House provides sophisticated accommodations perfect for extended stays in Washington, D.C.

Whether you need a convenient base between meetings and appointments, a temporary home away from home while renovating, or a relaxing retreat as you explore area attractions, AKA's designer spaces and thoughtful comforts will anticipate every need.

With everything from sleek bathrooms and fully equipped kitchens to spacious terraces and panoramic views, the one-bedroom, two-bedroom, and penthouse suites provide a refined alternative to hotels and apartment rentals and ensure an inspiring stay.

AKA White House is located just two blocks from the nation's most important residential address and close to many of the capital's noteworthy commercial, governmental, and cultural institutions, including the World Bank, the Treasury Department, and the International Monetary Fund.

In your downtime, take a picturesque stroll through Farragut Square or leafy Lafayette Square, before heading south to visit the iconic National Mall, home of the Washington Monument and Lincoln Memorial.

When the sun goes down, sample the lively dining and nightlife of nearby Dupont Circle — known to be some of the city's best.

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