- Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Analyzes Store reports evaluating controllable expenses and overall Store performance.
- Addresses any variance to Company standards with an appropriate action plan, partnering with the District Manager as needed.
- Ensures proper scheduling of Associates to meet business objectives.
- Accepts special assignments as directed by Leadership.
- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
- Recruits, hires, trains, and develops Assistant Managers, Area Supervisors, and non-exempt Associates.
- Through selection, training and motivation strive to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests, and training. Ensures all required training courses are prioritized and completed in a timely manner.
- Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline, and termination when needed.
- Ensures compliance with Ross personnel policies and procedures.
- Manages Associate Relations issues, consulting with the District Manager as needed.
- Ensures compliance with all State, Local and Federal regulations.
- Leads all expenditures to be within budget.
- Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
- Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
- Ensures all Associates understand and can execute emergency operating procedures.
- Treats all Customers, Associates, and other leaders with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
- Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
- Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
- Represents and supports the Company brand at all times.
- Manages Store to ensure a clean, neat, easy-to-shop environment.
- Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
- Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practices.
- Ensures merchandise is presented and organized according to Company merchandising guidelines.
- Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
- Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
- As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
- Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement, and heightened Loss Prevention awareness.
- Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
- Monitors mark-out-of-stock policy to ensure proper administration.
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution.
- Five or more years of Store management experience in a retail environment.
- Must maintain a high level of Customer service.
- Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
- Ability to train, coach, and develop Associates at all levels.
- Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
- Fluency in English.
- Must exercise considerable independent judgment and discretion.
- Ability to work evenings and weekends.
- Ability to use all Store equipment, including PDTs, registers, and PC as required.
- Ability to spend up to 100% of working time standing, walking, and moving around the Store.
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Ability to occasionally push, pull and lift more than 25 lbs.
- Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
- Ability to perform basic mathematical calculations commonly used in retail environments.
- Certain assignments may require other qualifications and skills.
-
Store-in-Store Manager
3 weeks ago
T-Mobile Louisville, United StatesBe unstoppable with us · T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is a ...
-
Store Manager
2 weeks ago
American Freight Furniture Louisville, United States** Store Manager** · **Job Category****:** Store Operations **Requisition Number****:** STORE04751 Showing 1 location **Job Details** · **Description** · The Store Manager oversees all sales and daily operations of the store, while managing a team of full time and part time ho ...
-
store manager
2 weeks ago
Dollar Tree Louisville, United StatesDollar Tree, Inc th Street Rd [Retail Manager / Team Leader] As a Store Manager @ Dollar Tree, you'll: Manage the profitable operation of a retail store with emphasis on recruiting, hiring, training and developing store associates; Perform all opening and closing procedures; Impl ...
-
Store Manager
2 weeks ago
Tempur Sealy Louisville, United StatesResponsible for supervision of salespersons, service and operations performance of a store personally or through subordinate supervisors; maintaining a high level of customer service and ensuring maximum sales and profitability through merchandise, inventory, expense and loss con ...
-
Store Manager
2 weeks ago
Koch Air LLC Louisville, United States**Store Manager** · Koch Air - Louisville, 2600 Blankenbaker Pkwy, Louisville, Kentucky, United States of America Req #2929 Friday, January 14, 2022 · Koch Air, LLC has been focused on the distribution of quality Carrier residential and commercial products since 1936, and is am ...
-
Store Manager
3 weeks ago
Bridgestone America, Inc. Louisville, United States**Store Manager** · Employee: Regular : Full time · Location: Louisville , KY · Team: Retail · : 2022_07338 · Zip Code: 40243 · Posted Date: :00:00 · **Company Overview** · Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teamma ...
-
store manager
2 weeks ago
Dollar Tree Louisville, United StatesDollar Tree, Inc Bardstown Rd [Retail Manager / Team Leader] As a Store Manager @ Dollar Tree, you'll: Manage the profitable operation of a retail store with emphasis on recruiting, hiring, training and developing store associates; Perform all opening and closing procedures; Impl ...
-
Store Manager
1 week ago
Rainbow Blossom Louisville, United StatesJob Description · Job DescriptionStore Manager · Job Description · Our mission is to be a resource for improving the quality of life for ourselves, our community, and our company. · Our company supports health & wellness in our community and our employees should reflect our missi ...
-
Store Manager
1 week ago
MEN'S WEARHOUSE LOUISVILLE, United States Full timeReports to Regional Manager: · As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a st ...
-
Store Manager
5 days ago
Chico's FAS, Inc. - Retail Louisville, United States PermanentJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.POSITION OBJECTIVE:The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are at the ...
-
Store Manager
1 week ago
Chico's FAS Louisville, United States Full timeJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. · POSITION OBJECTIVE: · The Store Manager is primarily responsible for promoting a customer and product-focused sales culture where our values and guiding principles are ...
-
Store Manager
2 weeks ago
Panda Restaurant Group Jeffersonville, United States Full timeWhat You'll Do As a Store Manager: You are in charge of the operation of a single store. This includes, but is not limited to, hiring, managing, and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to ma ...
-
Store Manager
3 weeks ago
Spencer Gifts Clarksville, United StatesSpencer's - JobID: J3V80N67QCMQ611D97F [Retail Manager / Team Leader] As a Store Manager @ Spencer's, you'll: Establish and maintaining Guest Services; Oversee and be accountable for the operation of a store; Ensure maximum sales and profitability through controlling expenses, sh ...
-
Store Manager
3 weeks ago
Spencer Gifts Clarksville, United StatesSpencer's - JobID: J3T7WQ6RSW6TRDD0S02 [Retail Manager / Team Leader] As a Store Manager @ Spencer's, you'll: Establish and maintaining Guest Services; Oversee and be accountable for the operation of a store; Ensure maximum sales and profitability through controlling expenses, sh ...
-
Store Manager
3 weeks ago
Spirit Halloween Clarksville, United StatesSpirit Halloween - JobID: J3T7WQ6RSW6TRDD0S02 [Store Supervisor] As a Store Manager at Spirit Halloween, you'll: Be responsible for the overall successful operation of the store while maintaining company standards; Supervise, recruit, train, develop, coach and communicate with al ...
-
Store Manager
3 weeks ago
Claire's Clarksville, United StatesRequisition # · Claire's - A Career that's always in style · Store Manager Opportunity · About the Role · As Store Manager, your core area of responsibilities will be: Sales and profit - Achieving store targets through driving sales and more · Sales and profit: achieving sto ...
-
Assistant Store Manager
2 weeks ago
Aeropostale Louisville, United States Full timeOverview: · As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store operations and maintain a visually appealing store. You cr ...
-
Assistant Store Manager
1 week ago
Extra Space Storage Louisville, United StatesPay range will be $15 - $16 an hour. As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opport Store Manager, Assistant Stor ...
-
Assistant Store Manager
2 weeks ago
Ross Dress for Less Louisville, United States Full timeOur values start with our people, join a team that values you · We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on ...
-
Assistant Store Manager
2 weeks ago
PLS Financial Services, Inc. Louisville, United StatesSuccessful Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures. The Assis Store Manager, Assistant Stor ...
Store Manager - Louisville, United States - Ross Dress for Less
Description
Welcome to Ross Stores, Inc., where our differences make us stronger... At Ross and dd's, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality, and inclusion journeyGENERAL PURPOSE:
Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops a leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy-to-shop environment. Recruits, trains, and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly, and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
Organizational Development:
Expense Control:
Maintaining a Safe & Secure Environment:
Customer Service:
Personal and Store Brand:
Merchandise Processing and In-Store Marketing:
Loss Prevention:
COMPETENCIES:
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
PHYSICAL REQUIREMENTS/ADA:
SUPERVISORY RESPONSIBILITIES:
Direct supervision of Assistant Store Manager, Area Supervisors, and all Retail Associates.
DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
