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    Call Center Representative - Las Vegas, United States - EmployNV Youth Hub

    EmployNV Youth Hub
    EmployNV Youth Hub Las Vegas, United States

    1 day ago

    EmployNV Youth Hub background
    Description
    **This is a Work Experience position available through EmployNV Youth Hub. All candidates will be considered after program eligibility is determined**

    Company: Precise Business Management Accounting Firm

    Position Title: Administrative and Production Assistant

    Location: Las Vegas, NV

    Hours: Part-time

    Pay: $15/per hour

    Location Area: Las Vegas

    Age: N/A

    Program: WEX and OJT

    Managing large amounts of outbound calls in a timely manner

    •Following call center "scripts" when handling different campaigns

    •Identifying customers' needs, clarify information, research every issue and providing solutions

    Job brief
    We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.

    Responsibilities

    •Manage large amounts of outbound calls in a timely manner

    •Follow communication "scripts" when handling different topics

    •Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives

    •Build sustainable relationships and engage customers by taking the extra mile

    •Keep records of all conversations in our call center database in a comprehensible way

    •Frequently attend educational seminars to improve knowledge and performance level

    •Meet personal/team qualitative and quantitative targets

    Benefit Conditions:
    • Benefits after 90 days
    This Job Is:
    • A job for which military experienced candidates are encouraged to apply
    • Open to applicants who do not have a high school diploma/GED
    • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
    • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
    • A job for which all ages, including older job seekers, are encouraged to apply
    • Open to applicants who do not have a college diploma
    Job Type: Full-time

    Benefits:
    • 401(k)
    • Dental insurance
    • Health insurance
    • Vision insurance
    Supplemental pay types:
    • Bonus pay
    Weekly day range:
    • Every weekend
    • Monday to Friday
    Work setting:
    • In-person
    Account Manager: Natalia Rogers


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