Senior Manager Service Operations - Herndon

The Senior Manager Service Operations oversees Serco North America's frontline end-user support services, · This role is accountable for operational performance customer service quality and compliance with corporate standards within a team of approximately 25 people. ...

The Senior Manager, Service Operations oversees Serco North America's frontline end-user support servicesThe position manages timely issue resolution, SLA achievement, · backlog reduction,This is a Hybrid Remote position which requires the employee to work on-site in the Herndon ...

The Senior Manager Service Operations oversees Serco North America's frontline end-user support services. · Oversee daily operations of Help Desk, Field Services teams. · Lead and mentor supervisors technical leads managers supporting each function. · ...

The Senior Manager Service Operations oversees Serco North America's frontline end-user support services. · Ability to obtain and maintain a DoD Secret security clearance. · Must be a U.S Citizen. · ...

The Senior Manager Service Operations oversees Serco North America's frontline end-user support services,his role includes overseeing daily operations of Help Desk Field Services and Deployment Services teams. · Ability to obtain and maintain a DoD Secret security clearanceMust b ...

Manage daily operations of Help Desk Field Services and Deployment Services teams Lead and mentor supervisors technical leads and managers supporting each function Ensure consistent execution of ITIL-based service management processes Drive continuous improvement initiatives to e ...

The Service Ops Analyst position is a meticulous role focused on supporting reporting and forecasting. This role is essential for deal pricing and bid support, working with the Estimating, Operations, · and finance teams on deal development, resource pricing, · and bid entry into ...

We are searching for an experienced Full Stack Developer to join our dynamic IT team in Ashburn, VA. · This role requires strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical sy ...

+Workforce Management acts as the business partner for our worldwide Professional Services organization and is responsible for workforce planning, analysis, and project staffing. · ...

We are looking for an experienced Mobile Application Developer to join our dynamic IT team in Ashburn, VA. · ...

Are you looking to take the next steps in your career as a Software Engineer? Let's chat and see if we are a good match. · This hybrid role requires candidates to work approximately 2 days per week on-site. · This position also requires an individual to support testing with all o ...

We are searching for an experienced Software Engineer to join our dynamic IT team in Ashburn, VA. This hybrid role requires candidates to work approximately 2 days per week on-site. · ...

We are searching for an experienced Mobile Application Developer to join our dynamic IT team in Ashburn, VA. · Architect, design, build, deliver and enhance highly available scalable real-time systems. · Exercise judgment in determining and recommending the best designs based on ...

We are searching for an experienced Full Stack Developer to join our dynamic IT team in Ashburn, VA. · ...

The selected candidate will serve as a strategic and operational leader responsible for driving productivity enhancing user experiences delivering exceptional quality of IT & customer services across the organization. · Bachelor's degree in computer science Information Systems or ...

We are looking for an experienced Mobile Application Developer to join our dynamic IT team in Ashburn, VA. The candidate should have expertise in Mobile App Development and strong application testing discipline. · ...

We are looking for a Director of IT Service Operations to develop implement and maintain the overall ITSM framework within our organization ensuring timely resolution of incidents identification of root causes and delivery of 24x7 systems availability performance executive commun ...

The Director of IT Service Operations will develop implement and maintain the overall ITSM framework within the organization ensuring delivery of 24x7 systems availability performance through effective management processes communications and return-to-service activities. · Foster ...

We are looking for a Director of IT Service Operations to develop and implement the overall ITSM framework within the organization. The role will be responsible for ensuring that ITSM practices comply with relevant standards and regulations. · Develop, implement, and maintain th ...

The Investment Services Operations Specialist plays a critical role in supporting Apple Financial Services' investment program. This position is responsible for ensuring seamless coordination between members, advisors, and internal departments, while driving operational excellenc ...