Online Chat Agent - Kentwood, Michigan, United States

AI Solutions Developer: Integrate LLMs into .NET applications and build AI-enhanced web applications using Blazor and .NET. · ...

Under the direction of the Training & Quality Manager, the Specialist Training and Quality assists in the daily overall operation of donor recruiting activities. · ...

We are passionate about improving the lives of patients and helping our healthcare partners thrive. · ...

Provides efficient and accurate responses to external customers and internal team members regarding health plan benefits. Educates customers on drug formulary guidelines. · ...

Job Summary:Provide efficient and accurate responses to external customers (physicians/office staff, pharmacy providers,members,and agents) regarding health plan benefits. · ...

Job summary: Atrium Home Services busca un gerente de centro de llamadas para nuestro equipo progresista en Grand Rapids, MI. Si estás apasionado por brindar valor a largo plazo al cliente y disfrutar creando una experiencia del cliente excelente, queremos escucharte. · Monitorea ...

A Pharmacy Customer Service Representative provides efficient and accurate responses to external customers regarding health plan benefits including accessing services, resolving complex problems. Consistently creates an exceptional experience with each contact. · ...

The Training & Quality Specialist will lead with confidence, · drive meaningful changes, · and support a high-performing call center team.Monitors agent calls,chats,social media replies,email,and texts using set donor experience standards; ...

The Bilingual Call Center Agent/Member Services Representative (MSR) provides day-to-day support for credit union members/callers via inbound & outbound services. · This position requires taking complete, detailed notes when forwarding a request to a credit union by account track ...

+Atrium Home Services is searching for a hands-on leader to guide our customer contact center as part of our innovative team in Grand Rapids, MI. · ...

Provide efficient and accurate responses to external customers regarding health plan benefits including accessing services, resolving complex problems, pharmacy claim rejections and overrides, group/member eligibility problems, and other non-routine questions. · ...

We are hiring Call Center Agents in Grand Rapids who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. · ...

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The Bilingual Call Center Agent provides day-to-day support for credit union members via inbound & outbound services. · ...

Acrisure is seeking a Genesys Cloud Architect to drive designing, implementing and optimizing enterprise-grade contact center solutions using Genesys Cloud CX. · ...

Role Overview · This role as a Mail Carrier ensures smooth postal operations by delivering mail efficiently. · Position Details · Multiple positions available nationwide in various locations including Grand Rapids (US). · Starting pay: Up to $72,400/year with full benefits packag ...

This is a critical part of Farmers Insurance as it supports our customers and agents. You will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy rev ...

We believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. · At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and ...

The Dispensary General Manager is responsible for executing retail store operations and delivering customer experiences that drive profitable sales. · Drive Results (Financial Performance) · Elevate Customer Experience · Operational Excellence · ...

Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, · facilitating and resolving problems. · Consistently create an exceptional experience with each contact, · vía inbound and outbound calls, · online chat, · email. ...