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Customer Engagement Manager Vaccins - Trenton, United States - Msd Malaysia
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Customer Engagement Manager Vaccins page is loaded
Customer Engagement Manager Vaccins
Apply
remote type
Not Applicable
locations
NLD - North Holland - Haarlem
time type
Full time
posted on
Posted 4 Days Ago
job requisition id
R284245
Job Description
Wil jij werken bij een van de grootste industriële farmaconcerns van Nederland binnen een hightech omgeving en jouw kennis en kunde inzetten? Heb je altijd al willen werken in een bedrijf waar je werk een echte impact kan hebben op het leven van mensen en woon je in Midden Nederland? We ontmoeten je graag
We hebben een uitdagende functie beschikbaar op onze locatie in Haarlem, en wij zijn op zoek naar:
Customer Engagement Manager binnen het vaccins team (Midden Nederland)
Doel van de funtie
Customer Engagement Managers zijn verantwoordelijk voor het optimaliseren van klantenbinding ten behoeve van
patientenzorgverbetering.
De Customer Engagement Managers identificeren op basis van relevante data en kennis van de markt de klanten en accounts met het grootste potentieel en zij bepalen op strategische manier het eigen marktgebied. Aan de hand van deze uitkomsten wordt bepaald welke klanten en accounts er worden benaderd en op welke manier.
Verantwoordelijkheden
Als Customer Engagement Manager draag je bij aan
optimale
patiëntenzorgverbetering
en ben je onder andere verantwoordelijk voor:
De identificatie van huidige en potentiële nieuwe klanten en accounts.
Het continu herzien en verbeteren van campagnes op basis van gegevens, analyses en
experimentresultaten.
De uitvoering van activiteiten op basis van een strategisch omnichannel engagementtraject.
Het verwoorden van de stem van de klant tijdens SCRUM meetings en je speelt een actieve rol bij het formuleren van diverse hypothesen.
Initieel denken, plannen en analyseren van gepersonaliseerde customer journeys klantreis en uitvoering van
omnichannel-campagnes.
Het proactief gebruiken van data en analyses om de klantbetrokkenheid te verbeteren.
Jouw profiel
Je hebt een Bachelor/Master diploma.
Je spreekt en schrijft Nederlands en Engels
Je bent expert in accountbeheer bij voorkeur in de beschreven gebieden.
Je bent bekend met virtueel en remote benadering van werken en een expert in fysieke klantbezoeken.
Je hebt relevante kennis van de farmaceutische markt.
Je beweegt flexibel en veerkrachtig mee in een steeds uitdagendere omgeving.
Je beschikt over relevante kennis van digitale mogelijkheden en het gebruik hiervan.
Wij bieden
Werken bij onze organisatie betekent samen werken aan gezondheid in een internationale werkomgeving met toegewijde collega's. Je krijgt alle ruimte om jezelf te ontwikkelen en te laten zien wie jij bent. Verder kan je rekenen op aantrekkelijke arbeidsvoorwaarden:
Een competitief salaris.
35,5 vakantiedagen.
8% vakantietoeslag en 3% eindejaarsuitkering.
Annual Incentive Plan.
Een uitstekend pensioen.
Een geweldige kantine en bedrijfsfitness.
Verschillende trainingsmodules.
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not Applicable
Shift:
Valid Driving License:
Yes
Hazardous Material(s):
Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
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